About this role
Job purpose: To drive the sales by achieving monthly targets, delivering excellent customer service, and ensuring a smooth sales process from inquiry to delivery. The role focuses on product knowledge, customer engagement, and maintaining strong relationships to support repeat business and overall showroom performance.
Key Job Responsibilities • Achieve or exceed the monthly/annual sales targets for new units. • Deliver the highest levels of customer service, thereby creating customer loyalty and repeat sales. • Constantly improve and update knowledge of product range, features and benefits. • Maintain awareness of automotive industry, paying particular attention to new features, technical developments, market trends, competitor analysis, selling techniques and customer handling skills. • Build and maintain relationships with existing and prospective customers. • Function as customer advocate and primary sales contact by complete follow-up from initial contact, quotes, demonstrations, negotiation and closing of deals. • Follow-up with current and new customers via telephone enquiries and showroom walk-ins. • Co-ordinate with branches / Head Office for movement of vehicles. • Document and maintain all records for future references and for use by the Sales and Branch Managers. • Prepare daily reports based on target. • Ability to solve problems and ultimately delivers sales results within set time frames. • Any relevant ad-hoc duties and/or relevant special projects may be assigned by the Management.
Education Qualification, Work Experience & Skills • Bachelor’s Degree preferably in Sales. • A proven sales background within a Business to Consumer automotive sales environment. • Excellent communication and sales ability. • Proactive, hardworking, goal orientated and motivated approach. • Fluency in English communication/Arabic Language is an added advantage. • Good team player, experienced in a professional, high pressure, working environment. • Excellent business relationship management skills. • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point).