About this role
Business Development Executive
Full time, permanent
We have an exciting opportunity for a Sales Executive to join our expanding Inside Sales Team based in our Ipswich office. The successful applicant will be responsible for nurturing new business by making telephone calls and MS Teams meeting, developing relationships with known customers who do not regularly ship with MSC. The successful candidate will help identify new business opportunities and their shipping requirements, arrange quotations, follow up with customers to secure the booking or obtain feedback and guide/support customers through our end-to-end processes and procedures.
How you will help us and what you can expect
Active desire to win new business and meet KPI’s, exploring all opportunities to increase volume by developing closer customer relationshipsDevelop new and existing business from pricing enquiries, securing new bookings with a target driven approachIdentify and promote attractive business opportunities to trade, and Value-Added Service opportunities to our specialist business development teamActively follow up quotations using all communication channels, including warm and cold telephone contact, until bookings are achieved, and new repeat business is fully securedWork closely with Trade to proactively retain and grow accounts, including any research and development required, mindful of contribution toward overall sales revenue targets and budgetsEnsure quotations are processed in a timely, accurate manner within agreed KPI’sCollation of performance statistics, monthly reports, market studies and presentations as required by the Sales teamTo manage and update Sales PipelinesStrong communication and liaison across the Commercial teams and the wider business to ensure operational support Skills and experience you’ll bring to us
Minimum basic school level qualifications (GCSE) with grade C+ in English, Math’s, ITCompetent in using Microsoft programs, including Excel, Outlook, Power PointSelf-motivated with a sales focused mindsetCommunicate effectively at internal and external levels and build relationshipsAble to deliver a high standard of work with accuracy and attention to detailAble to demonstrate a positive approach to resolving issues, working off your own initiativeProven experience in business developmentExcellent telephone communication skillsA desire to acquire new business, nurture and develop existing businessThe ability to learn about products and services and describe/explain them to prospectsTo be able to communicate with confidence and to interact professionally at all levelsThe ability to think on your feet with a positive “can do” attitude and a pro-active “solution” mindsetTrack record of successfully meeting targets and deadlines Desirable:
Experience within shipping / logistics industry What we offer
Competitive salaryPrivate Health Care for everyone from day 1 (non contractual)Generous pension schemeLife Assurance – 4x salary22 days + a day to take on Christmas Eve or New Year’s EveFree parking (within walking distance from the office)On-site artisan restaurantDiscounted gym membershipCycle to work schemeFlu vaccines and eye care vouchersBuy or sell holiday schemeChristmas club savingMSC Cruises friends and family discountFull induction day and training providedLearning and development opportunitiesDress for the day policy/modern office environment