About this role
Purpose of Role IT Network ensures efficient, cost-effective and secure connectivity and availability of IT resources to the business and its partners.
Key Accountabilities Include • Ensure timely resolution to end user issues • Ensure IT general control requirements are followed • Ensure the health of IT enterprise computer systems to deliver availability goals • Ensure work meets business needs • Ensure that staff can successfully access IT enterprise computer systems • Ensure positive end user experience
Primary Responsibilities Include • Perform enterprise system updates with patches and/or code promotions • Perform enterprise application administration • Perform cloud platform administration • Perform data backup monitoring • Address IT environment access requests • Address enterprise computer administration tasks • Support YCA's compliance with required field audits
Core Functional Competencies • Network Administration: Manage an on-premise or cloud-based network, including the secure flow of data between integrated solutions, access management, and network monitoring • Private Cloud Administration: Merge cloud-based applications and infrastructure • Project Management: Plan, organize, and manage tasks and resources to bring about successful completion of a specific project • Reporting: Generate and deliver reports to meet information requests and needs; disseminate internal and external data • Security: Identify, evaluate, and control technology-based threats to the organizations' operations, capital and earnings • System Administration: Manage hardware or software system(s) • User Support: Possess detailed knowledge of standard PC operations, including installing new programs, access, system and produce performance, operating systems and basic platforms; guide end users through challenges or learning in a patient, helpful manner
Core Behavioral Competencies • Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment) • Customer Focus • Decision Quality • Plans and Aligns • Collaborates • Self-Development • Situational Adaptability
Qualifications Ideal • Experience with cloud environments • Experience with Microsoft Enterprise technologies • Experience with enterprise computer hardware • Working experience with network communication protocols (http, ftp, sftp, ssl, udp, tcp/ip, DNS) • Experience with IT system segregation • Experience with IT general controls and auditing • Experience with command-line tools and scripting
Preferred • 3+ years IT support in a corporate environment • Proficient in MS Office applications • 5+ years IT enterprise hardware support
Here's What We'll Bring
• Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions
• Performance based bonus program
• Robust employee wellness programs including free music lessons
• Generous Wellness reimbursement program
• Tobacco cessation reward program
• Private concerts from award winning artists
• Discounted hotel, travel, entertainment, and other attractions
• Employee product purchase program
• Casual dress
• Vacation, sick-time and personal floating holidays
• Monthly events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events
• Inclusive and passionate culture
• We foster a culture in which everyone feels welcomed, included, and valued; and recognize that diversity contributes to the success of Yamaha
Compensation
• The hiring range for this position is $98,000 - $117,200 annually + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.
• Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.