About this role
Maintenance
• Perform routine, repetitive daily inspection of property exterior and interior to maintain
• Company brand standards.
• Escalates and communicates inspection findings, resident inquiries, and other concerns as necessary to management.
• Utilizes property management software to check for work orders in a timely and continual manner.
• Completes documentation in a timely and detailed manner following a completed work order request.
• Diagnoses and performs minor and routine maintenance/repair on a daily basis.
• Completes all make ready turns in a timely manner according to Company policies and procedures.
• Notifies the Facilities Manager in a timely manner of all supply order needs.
• Completes all assigned repairs and projects efficiently in accordance with Company policy and procedures, and code requirements.
• Maintains accurate records of preventative maintenance performed and any follow-up actions required.
• Assists with preventative cosmetic and mechanical maintenance as needed.
• Performs weekly safety checks throughout the facility to ensure a safe and clean environment for all patrons to eliminate hazards.
• Assists in creating key sets for team members, residents, and vendors as requested by management.
• Interact with residents, guests and employees in a warm and welcoming manner.
• Maintains resiliency in dealing with residents and guests in all type of business conditions.
• Work effectively and courteously with fellow employees.
• Execute daily cleaning of all floors, windows, walls, stairs, and elevators.
General
• Complete Company required continuing education and training courses.
• Uphold the Company standards of professional appearance.
• Maintains resident confidentiality in adherence to all federal and local laws.
• Uses proper safety gear for tasks as needed.
• Maintains cleanly and organized work cart and facilities department.
• Flexibility in scheduling which may include nights and weekends.
Skills
• Strong knowledge of manual and electrical hand tools.
• Strong knowledge in user-moved aids such as wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, and double ladders.
• Strong knowledge for proper use of cleaning chemicals for cleaning and personal protective equipment.
• The ability to quickly find viable solutions to problems as they arise.
• Strong sense of urgency, adaptability, flexibility, and resourcefulness.
• Proficient with industry property management software. Entrata preferred.
• Ability to read, follow instructions and management directive, and understand visual aids.
Education & Experience
• High school diploma or equivalent preferred.
• Three plus years experience in related building maintenance.
• CPO certification preferred.
• EPA certification required.