About this role
Job summary
We are seeking 3 x full time permanent and 2 x part-time (18.75 hours a week) permanent Senior Support Administrators to join the Laboratory Data Services Team at our Colindale Scientific Campus.
The Senior Support Administrators will be required to:
Provide administrative support to Reference Microbiology Services (RMS) Contribute to quality assurance of data entry Deputise for the Data Entry Supervisor in their absence Carry out Data Entry tasks on MOLIS as required Provide a Financial and Resource Management (FARM) service for Reference Microbiology (RM) as cover for staff absences as required Provide support for RM meetings e.g. note taking as cover for staff absences as required
Main duties of the job
Administrative Duties
Contribute to a telephone answering/triage service to ensure that all telephone calls to RM are dealt with efficiently and/or transferred to the appropriate member of RM staff using judgement and discretion, where necessary, and to refer complex matters to relevant senior members of Unit staff Ensure administrative support is provided to RM staff including assisting dealing with queries via telephone/email as necessary Be the point of contact for staff reporting in sick at the beginning of the day and ensuring that appropriate staff in RM are informed in a timely manner Responsible for briefing managers on staff absences, e.g., sickness, which will involve close liaison with Supervisors as appropriate Support the Operations Administrator and RM Operations Safety Manager after they have carried out quarterly Health and Safety inspections of the non-laboratory areas within RM; scan paperwork and file appropriately on relevant network drive as required Take part in the DART rota as required to support postal distribution of results Contribute to a "buddy" system with the EO (Band 5) Administrative Unit Leads to ensure familiarity with the key roles of the Team Administrative Lead roles and be confident in being able to cover tasks during periods of annual/sick leave The above is not an exhaustive list.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description Job responsibilities
Data Entry Support
Provide data entry support for Unit specific work using MOLIS (LIMS database) Ensure quality of work and undertake weekly/daily MOLIS housekeeping, as required and during times of surge due to increase in numbers of specimens Responsible for quality control of data input by Laboratory Support Administrators, checking work and ensuring all outputs are accurate prior to dispatch to users Retrieve information from MOLIS in order to liaise with hospitals and private labs to respond to or resolve any queries General Duties
Provide flexible administrative cover within RM Assist senior Unit staff in ensuring accreditation is maintained for all Units and contribute to achieving single accreditation for RM Other
Ensure that the laboratory equipment in the Units are reported to the RM Operations and Maintenance Team if not in good working condition or require a service engineer visit It should be noted that the work of the RM division is of a confidential nature and must not be communicated to other persons except where required for authorised purposes.
The above is only an outline of the tasks, responsibilities and outcomes required of these roles.
They will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.
Essential Criteria
3 GCSEs or equivalent qualifications, one of which must be English language and/or relevant office experience Knowledge of Excel and Outlook (Microsoft Office) to intermediate level Good organizational skills with accuracy and eye for detail Desirable Criteria
Good interpersonal skills and team player High level of self-motivation Flexible and adaptable Willing to learn and acquire new skills through training as necessary Application & Sift (Competency-based)
At sift stage you will be assessed against the 3 Essential Criteria listed in this job advert.
You will be required to complete:
an Application Form (Employer/Activity history section on the application) a 750 word Supporting Statement -do not exceed 750 words as we will not consider any words over this amount This should outline how your skills, experience, and knowledge provide evidence of your suitability for the role. You will receive a joint score for your application form and supporting statement.
The application form is the kind of information you would put into your CV please be advised you will not be able to upload or email us your CV. Please complete the application form in as much detail as possible.
Longlisting
In the event of a large number of applications, we may longlist into 3 piles of:
Meets all Essential Criteria Meets some Essential Criteria Meets no Essential Criteria Only 'Meets all Essential Criteria'will progress to Shortlisting.
Shortlisting
In the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria:
Good organizational skills, with accuracy and eye for detail Desirable criteria may be used in the event of a large number of applications/successful candidates.
If you are successful at this stage, you will progress to interview. Please note feedback will not be provided at this stage.
Interview (Competency-based)
You will be invited to a single face-to-face interview at our Colindale Scientific Campus in North London. Interview date(s) to be confirmed.
During the interview we will assess against the below in relation to the 3 Essential Criteria:
Knowledge Experience Skills and Abilities There will be a 10-minute administration assessment during your interview which will assess your speed and accuracy. Further details will be provided at the interview. No preparation is required.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service as well as internal applicants.
Salary Information
Grade: Administrative Officer (AO)Inner AO: £29,613 - £30,266 per annum, pro-rata
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Location
This role is being offered as hybrid working based at our Colindale Scientific Campus, 61 Colindale Avenue, London NW9 5EQ.
We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at our Colindale Scientific Campus.
Security Clearance Level Requirement
Successful candidates must pass a basic disclosure and barring security check before they can be appointed.
Based at our scientific campus, you will be required to have a minimum of a Counter Terrorism Check (CTC) security vetting check as a minimum.
For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires CTC clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Recruiting Manager listed in the advert for further advice.
Person Specification
Application Form & Supporting Statement Essential
Application Form & Supporting Statement
Skill and Abilities Essential
Assessment: Administrative Skills
Essential Criteria Essential
Knowledge, Experience, Skills and Abilities
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name UK Health Security Agency
Address Hybrid working based at our Colindale Scientific Campus
North London
NW9 5EQ
United Kingdom
Employer's website https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)