About this role
Job Purpose The Director, Business Intelligence will serve as a strategic partner to the Commercial organisation, ensuring that market, customer, patient, payer and competitive insights are translated into actionable business decisions that accelerate launch readiness and optimise commercial performance.<br>As MoonLake prepares for a major product launch in Dermatology, this individual will lead the business intelligence function, generating insights that inform brand strategy, go-to-market planning, market access, customer engagement, investment prioritisation and launch execution.<br>This role requires a proven launch professional with demonstrated experience supporting the successful pre-launch, launch and post-launch phases of a specialty pharmaceutical or biotechnology brand. The individual will integrate primary market research, secondary analytics, healthcare claims data, competitive intelligence to identify opportunities, anticipate risks and influence key commercial decisions.<br>Working closely with Marketing, Commercial Analytics, Market Access, the individual will ensure the organisation maintains a deep understanding of customers, market dynamics, marketing analytics and competitive developments throughout the launch journey.<br><br><br><strong>Major Accountabilities</strong><ul><li>Develop and execute the Business Intelligence strategy to support launch readi-ness, commercial planning, and long-term brand growth.</li><li>Lead qualitative and quantitative market research programmes to generate actiona-ble insights across HCPs, patients, payers, and other key stakeholders.</li><li>Translate insights into strategic recommendations that shape brand strategy, posi-tioning, segmentation, customer engagement, market access, and go-to-market de-cisions.</li><li>Build and maintain patient journey, customer segmentation, and market landscape frameworks to identify opportunities and barriers to adoption.</li><li>Lead competitive intelligence activities, proactively assessing market, clinical, ac-cess, and commercial developments and their implications for the brand.</li><li>Partner with Marketing, Market Access, Commercial Operations, Medical Affairs, and Analytics teams to ensure insights are embedded into business planning and decision-making.</li><li>Develop launch readiness metrics and commercial KPIs, monitoring market dy-namics and brand performance to guide strategic actions.</li><li>Leverage primary research, secondary data, claims data, and analytics to under-stand prescriber behaviour, treatment patterns, patient flows, and market opportu-nities.</li><li>Identify new data sources, analytical approaches, and insight-generation opportu-nities that enhance commercial decision-making.</li><li>Lead vendor selection, market research partnerships, budget management, and project governance to ensure timely, high-quality delivery.</li><li>Present insights and recommendations to senior leadership, influencing key busi-ness and investment decisions.</li><li>Ensure all business intelligence activities are conducted in compliance with legal, regulatory, and ethical standards.</li></ul> Your profile <strong>Job Requirements</strong><br><br><strong>Education:</strong><ul><li>Bachelor in Business, Science, Economics, Statistics, Life Sciences or equivalent</li></ul><strong>Experience:</strong><ul><li>7+ years of experience delivering strategy and insights for Lifesciences industry</li></ul><strong>Skills/knowledge/behavioural competencies:</strong><ul><li>Ability to develop actionable customer insights</li><li>Marketing analytics</li><li>Adaptable and able to thrive in fast-paced launch environments</li><li>Proficient in PowerPoint, Excel, Power BI, Data Visualization.</li><li>Basic coding literacy (e.g., SQL, python) desirable</li></ul> Why us? <strong style="border:0px solid;margin:0px;font-weight:600;font-family:Inter, '-apple-system', BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;text-transform:none;background-color:rgb(255,255,255);"><span style="border:0px solid;margin:0px;font-family:Arial, Helvetica, sans-serif;font-size:14px;">An exciting job opportunity awaits you!</span></strong><span style="border:0px solid;margin:0px;font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);font-family:Arial, Helvetica, sans-serif;"><br style="border:0px solid;margin:0px;">MoonLake is a dynamic and innovative company pushing the boundaries of possibility, and we are looking for passionate individuals to join our stellar team.<br style="border:0px solid;margin:0px;"><br style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">What we offer:</strong><br style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">Learning Environment:</strong> An opportunity to learn and grow alongside experienced professionals in a supportive and innovative biotech environment.<br style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">Impactful Work:</strong> Contribute to ground-breaking projects that have the potential to transform global healthcare.<br style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">Flexibility and Balance: </strong>Enjoy a healthy work-life balance while making meaningful contributions to our team.<br style="border:0px solid;margin:0px;"><strong style="border:0px solid;margin:0px;font-weight:600;">Career Growth:</strong> A clear path for career progression, with the chance to take on more responsibilities as you develop your skills.</span>