About this role
Job summary
An opportunity has arisen for a Contracts Support Officer to join the Procurement and Contracts Team. This role is ideal for an organised and proactive individual who enjoys working with data, managing information, and supporting the effective delivery of services through robust contract management practices.
The post holder will provide comprehensive administrative and contract support across a portfolio of contracts, ensuring contract information is maintained accurately throughout the contract lifecycle. Working closely with contract managers, suppliers, finance colleagues and service leads, you will support contract monitoring, performance reporting, invoice reconciliation and compliance activities. The role will play an important part in ensuring that contracts are effectively managed, key performance indicators are monitored, and contractual obligations are delivered in line with organisational objectives and regulatory requirements.
Main duties of the job
As a Contracts Support Officer, you will provide day-to-day support to the Procurement and Contracts Team, maintaining contract records and supporting contract monitoring activities across a diverse portfolio of contracts. You will be responsible for ensuring contract information is accurate and up to date, preparing reports, coordinating meetings, maintaining action logs and supporting contract review processes.
The role will involve working with internal stakeholders, suppliers and external providers to obtain performance information, monitor compliance against agreed standards, and support the management of contract-related issues. You will also assist with invoice reconciliation, financial reporting and performance monitoring, helping to ensure contract activity is delivered within agreed budgets and in accordance with contractual requirements.
About us
South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations.
Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience.
We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities.
Job description Job responsibilities
Please see the full job description and person specification document(s) attached for main responsibilities of the role.
Person Specification
Knowledge and Skills Essential
Good working knowledge of Microsoft Excel, PowerPoint and other Microsoft programmes for collating and interpreting data. Excellent communication skills, including verbal, written and digital communication. Understanding of internet and related technologies. Ability to produce spreadsheets, databases, monitoring records and reports. Self-motivated with drive and initiative.
Qualifications and Training Essential
NVQ Level 2 or 3 in Procurement or Customer Care, or equivalent relevant experience. GCSE's A-C (Maths & English) or equivalent qualification or experience Microsoft Excel qualification or demonstrable experience.
Experience Essential
Experience working in an office environment. Experience using computerised ordering systems. Customer service experience. Experience supporting administration, reporting, action tracking or meeting arrangements.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name South Tees Hospitals NHS Foundation Trust
Address North Tees Hospital and Hartlepool Hospital
Stockton on Tees
TS19 8PE
United Kingdom
Employer's website https://www.southtees.nhs.uk/ (Opens in a new tab)