About this role
At Reconomy Connect, we’re changing the way the world thinks about waste. By bringing together several of Reconomy’s market-leading brands and specialist services, we’re leading the shift from traditional waste disposal to smart, sustainable resource management. With over 30 years of experience, we combine cutting-edge technology with the power of people to deliver bespoke, end-to-end waste solutions. Our work helps customers reduce costs, improve sustainability, and meet their environmental goals - while driving real change. As part of our experienced team in Newark, you’ll join over 100 colleagues who are all working toward one shared goal: a world without waste. We do this by building strong customer relationships, understanding business challenges and creating tailored, innovative waste management solutions. Why Join Us? Our success is built on four core values: Community : We work hand-in-hand with the communities we serve, creating cleaner environments and supporting local development. Colleague : We believe our people are our greatest asset. We invest in your growth, wellbeing, and success through training, support, and career progression. Customer : We are trusted by clients across the UK to deliver reliable, responsive, and innovative recycling services. Environment : Everything we do is driven by a passion for sustainability and a commitment to reducing landfill and carbon impact. Build Relationships. Create Solutions. Make an Impact. We're looking for a proactive and customer-focused Account Executive to join our growing team. This is an exciting opportunity for someone who enjoys building strong client relationships, solving problems, and working collaboratively to deliver exceptional service. Whether you're already working in account management or have experience in a customer-facing commercial role, this could be the perfect next step in your career. As an Account Executive, you'll support the management and growth of a portfolio of corporate customer accounts, helping to ensure outstanding service delivery while identifying opportunities to add value. Working closely with customers and internal teams, you'll play a key role in coordinating activity, monitoring performance, supporting commercial objectives, and helping customers achieve their sustainability goals. No two days are the same. From managing customer queries and preparing performance reports to supporting contract renewals and identifying improvement opportunities, you'll be at the heart of delivering a first-class customer experience. What you'll be doing Supporting the Account Director with the management of a portfolio of corporate customer accounts Acting as a key point of contact for customer enquiries and requests Coordinating with operational, commercial, finance, and sustainability teams Monitoring contract performance, KPIs, and service metrics, ensuring accurate reporting Preparing insights and reports for customer review meetings Supporting contract renewals and commercial activity Identifying potential service improvements and sustainability initiatives within customer accounts Assisting in identifying cross selling and upselling opportunities Monitoring industry and customer sector developments and share relevant insights with the Account Director Completing site visits to understand service delivery, waste solutions, and value for money