About this role
Job summary
The Programme Manager will lead the development, implementation and evaluation of the Falmouth and Penryn Integrated Neighbourhood Team (INT) Project, supporting the delivery of integrated, person-centred care across health, social care, voluntary sector and community partners.
Working collaboratively with Cornwall Partnership NHS Foundation Trust, Primary Care Networks, Cornwall Council, acute and community providers, voluntary sector organisations, and local communities, the postholder will coordinate the planning and delivery of the integrated neighbourhood model. The role will focus on improving population health outcomes, reducing health inequalities, enhancing patient experience, and promoting proactive, preventative and joined-up care.
The Programme Manager will ensure delivery of agreed objectives, manage project governance, monitor progress against milestones, and support system-wide transformation aligned with NHS Long Term Plan and Integrated Care System priorities
Main duties of the job
Provide leadership alongside the Senior Responsible Owner to deliver successful change programmes, empowering teams and engaging stakeholders throughout. Ensure robust programme and project governance through effective planning, documentation, milestone tracking, risk management, and benefits realisation. Provide expert advice, guidance, and leadership to managers, change leads, and staff to support high-quality project delivery.
Prepare and present reports for governance groups, tailoring information to the audience and ensuring compliance with agreed programme frameworks. Apply recognised methodologies such as PRINCE2, MSP, PDSA, Lean, and Six Sigma to manage change effectively. Identify and mitigate risks, manage interdependencies, and take corrective action where required to maintain delivery. Promote continuous improvement by capturing and sharing best practice and lessons learned across the Trust and partner organisations.
About us
We're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.
We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.
Over 5,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.
We work in people's homes, in community clinics and bases. Some staff work from one of our 10 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.
Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increase the numbers of people who use out services.
Job description Job responsibilities
To view a detailed job description and person specification including the main responsibilities of this role please see supporting documents.
Person Specification
Education / Qualifications and Relevant Experience Essential
Relevant qualification and experience in programme/project or change management methodologies Educated to Masters level or equivalent relevant experience Good basic education, demonstrating high levels of literacy and numeracy Extensive experience of delivering service change in complex and challenging environments Experience of presenting complex and sensitive information to key stakeholders and large groups Experience in stakeholder management and engagement across multiple areas Experience of managing a team without direct line management
Desirable
Experience in development and maintenance of policies and protocols Experience of working within the NHS
Skills and Aptitude Essential
Demonstrated capability to plan over short, medium and long-term timeframes and adjust plans accordingly Ability to negotiate with senior stakeholders and managers on difficult and controversial issues Highly developed analytical and comparison skills and the ability to interpret highly complex and sensitive information from a wide range of sources Advance experience in using Microsoft Word, Excel and Powerpoint
Desirable
Excellent report writing and skills Analytical approach to problem-solving
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cornwall Partnership NHS Foundation Trust
Address Falmouth and Penryn INT
Falmouth
PL31 2QT
United Kingdom
Employer's website https://www.cornwallft.nhs.uk/ (Opens in a new tab)