About this role
Job summary
Welcome to FCMS!
Post: Health Care Assistant
Pay: £13.26 depending on qualifications and experience
Hours: Bank
Accountable to: Head of Clinical Workforce
Base: Newfield House, Blackpool.
*Please note that our roles are not being considered for sponsorship currently*
Overview of Role: We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidate should be approachable and display excellent communication skills, compassion and a non-judgemental attitude. We are looking for a Health care assistant to join the team on a bank basis, covering all the services within Inclusion Health.
Main duties of the job
Compass Medical Practice is a GP practice for those who are difficult to manage in mainstream practice. Patients are either consulted via telephone/ video link or face to face. When a face-to-face appointment is required, a risk assessment is undertaken to assess what support the clinician requires. Consultations are supported with the use of patient liaison officers and consultations are carried out in our mobile clinic van or in an agreed prebooked venue.
Compass Medical Practice also provides medical cover to temporary patients residing at Thornton House. These are short term patients that are residing at Thornton house for either rehab, rest or recouperation. There is a weekly ward round and multidisciplinary team meeting. Compass Medical practice also offers medical support throughout the week, outside of the ward round, during opening hours.
Our homeless health service is nurse led and is operates on a Monday, Tuesday, Thursday and Friday from the Salvation Army in central Blackpool. The nursing team take a multidisciplinary approach, often working with wider services to meet the needs of a complex patient cohort who are facing multiple disadvantage.
The targeted demand management service offers a wound care service in Fleetwood on weekly basis, and a health care assistant led health check service every two weeks.
About us
The ethos of FCMS as a social enterprise, health and wellbeing services provider is to be passionate in its drive to ensure that patients and callers remain the central focus of all that it does. Coupled with excellent and well-established clinical governance systems and extremely effective operational expertise, it has meant that the company has the ability to strategically visualise, develop, and implement award winning services.
Over many years we have invested in our staff so that we have a core team of highly trained individuals who can manage the needs of our patients and callers. Our staff are able to significantly improve the service delivery and user experience due to their considerable experience and commitment to what they do.
Come and be a part of our amazing team!
We offer NHS Pension
Cycle to Work Scheme
Career Development Opportunities
Attendance Bonus
Staff Benefit Scheme
Free Tea & Coffee
Eye Care Contributions
Job description Job responsibilities
We are looking for individuals with a passion and enthusiasm to work with some of the most vulnerable and complex people within our community. The right candidates will be approachable and display excellent communication skills, compassion, tolerance, and a non-judgemental attitude.
Day to Day Duties to include, but not exhaustive:
Support the Management team to ensure all QOF Targets are met
Produce accurate, contemporaneous, and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise, and manage own workload in a manner that maintains and promotes quality
Deliver care according to local and national guidelines
Obtain and document consent for any treatment undertaken and keep the patient at the centre of his/her own care, ensuring full participation in decision making
Work within all relevant policies and procedural guidelines e.g., infection control, chaperoning and risk management
Safeguarding responsibilities for adults and vulnerable groups, reporting concerns appropriately at the correct time and engaging with services as needed.
Clinical practice:
To support qualified clinicians in supporting patients seen within the Complex Lives services
To provide advice for patients with presenting conditions with support of qualified clinicians
To provide Wound Care, undertake ECGS, Observations and Venepuncture to support the trained clinicians.
Patient education and health promotion
Work to attain the service KPIs and targets.
Ensure all patient contact is recorded in a timely manner on the IT systems to enable tracking of patient outcomes, both in real-time to support ongoing intervention planning and retrospectively to understand the impact of the service.
To ensure mandatory training is kept up to date.
Acknowledge and accommodate barriers to communication and understanding including speech, hearing, language, and emotion.
Flexibility in attending organised educational updates and eagerness to expand on current knowledge base and cascading new educational information to colleagues whenever possible.
Inform the Clinical Manager of any untoward incidents Work within all relevant policies and procedural guidelines e.g., infection control, safeguarding, chaperoning and risk management.
Our key expectations are:
Self-awareness Living authentically
Adaptability- Being ready to adjust depending on the situation
Openness What you see is what you get
Positivity with a real sense of being able to strive for the impossible
Generosity of spirit- Everyday should be an opportunity to act with kindness
Ability to have fun Taking the role seriously, whilst being yourself
Our Why: To nurture an environment of inspiration, innovation and disruption so this people in our world receive exceptional healthcare for this generation, and the next.
Values:Our organisational culture is very important to us, so it is vital that the successful candidate lives and breathes complimentary values and behaviours. Our behaviours should be in line with our values which form part of our Company DNA:
Fun: People rarely succeed unless they are having fun. Happiness is healthy!
Awesome: We arent here to be average, were here to be awesome!
Humble: Were here to make a difference to the lives of others, NOT to see how important we can become
Brave: We challenge the norm. We have the courage to get the difficult jobs done
Oompf: We have natural oompf! Its infectious!
Go-getting: We are intuitive to changing needs and respond quickly which we do with energy, ideas, and positivity
Disability Confident Employer
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy
DBS - This post is subject to the Rehabilitation of Offenders Act (Exemption Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. This will require three forms of valid ID to be produced and verified. The onboarding process is also subject to an Occupational Health check, suitable professional references and eligibility to work in the UK (with the requirement to provide relevant documentation as evidence). For Driver positions you will also be required to undertake a Driver check.
Person Specification
Qualifications Essential
Good standard of general education NVQ level 3 or equivalent Venepuncture Wound care Ability to record ECGs and observations
Desirable
Ear syringing Diabetic Foot Checks
Experience Essential
Passion for working with this patient group. Experience of working in GP or Practice, Community, ED or Urgent Care Experience working with vulnerable or complex groups of patients. Ability to work as a team member. Able to exercise initiative in organisation and prioritising. Good communication skills both written and oral Good Interpersonal skills
Desirable
Health Promotion Experience Up to date with Mandatory Training including Safeguarding Level 3 Knowledge of EMIS computer systems Basic IT skills
Other Essential
Willing / able to attend appropriate training. Commitment to own personal development.
Communication Essential
Good communication skills both written and oral Good Interpersonal skills Enthusiastic and committed about the role. Flexible Ability to diffuse difficult situations and deal with difficult members of the public. Positive and confident disposition
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name FCMS
Address Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
United Kingdom
Employer's website http://www.fcms-nw.co.uk/ (Opens in a new tab)