About this role
Job summary
An opportunity to join the UCLH EHRS Pharmacy, Cancer and Research team has arisen. We are looking to recruit an enthusiastic healthcare professional with a keen interest in digital healthcare, ideally with experience in the management of medicines, chemotherapy and research protocols. Our team also supports the Royal National Orthopaedic Hospital (RNOH) and will play an important role in future Epic Connect partnerships. The successful candidate will join an experienced and diverse team of analysts who support UCLH's digital infrastructure.
The EHRS team seek to improve patient care and staff experience through the effective use of our digital solution, Epic. We work closely with clinical, administrative and managerial staff; we analyse their processes and help them agree clinical best practice standards and workflows. The team modify Epic to reflect and support these working practices. We test changes to ensure that they fulfil organisation requirements, are safe, and work as expected. We provide support to end-users using our specialist application knowledge through regular meetings and through incident investigation and resolution. We have excellent relationships with departmental leads, super-users and subject matter experts who help prioritise our workstreams. We have a rolling upgrade programme which delivers new features and functionality to ensure the system is up-to-date.
Main duties of the job
Our goal is to help our patients live longer and healthier lives. We strive to provide tools to our staff to enable them to deliver excellent patient- centred care, be more productive, work safely, better manage services and conduct research. The NHS is currently experiencing a revolution in which digital technology is being used to improve delivery of care. UCLH requires innovative and creative individuals to support these changes within the EHR team.
The banding/starting salary of this post will be dependent on previous experience and qualifications. If the individual appointed to the role is currently working at a band 7 level and is not certified in Epic Willow Inpatient or Beacon modules, they will be required to start on a band 6 salary; progression back to their existing band 7 will be dependent on achieving certification and demonstrating competence across all elements of the role. This typically takes 9-12 months from appointment and includes support to study the relevant Epic modules and exams, and training in UCLH's build standards and system governance.
Applicants without an Epic certification will be required to undertake the Epic aptitude assessment (the Sphinx test) prior to interview.
About us
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:
o University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)o National Hospital for Neurology and Neurosurgeryo Royal National ENT and Eastman Dental Hospitalso University College Hospital Grafton Way Buildingo Royal London Hospital for Integrated Medicineo University College Hospital Macmillan Cancer Centreo The Hospital for Tropical Diseaseso University College Hospital at Westmoreland Street
We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Job description Job responsibilities
For the full Person Specification & more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Post holders will need to spend at minimum one day on site per fortnight, depending on business need. This post would therefore be suitable for staff who are looking for hybrid opportunities
Come and be a part of the best NHS trust in England to work for, according to our staff*
* UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working
Person Specification
Knowledge and Qualifications Essential
Educated to Masters level, equivalent professional qualification including professional registration or equivalent experience Excellent operational knowledge of the advertised area including relevant operational policies and procedures Epic Certification
Experience Essential
Ability to understand the requirements of and work effectively within a demanding project environment IT or software configuration experience Previous experience of working within complex cultural environment Understanding of clinical, administrative and /or operational workflows and processes within a hospital environment Knowledge of medical terminology Experience of supporting change management
Desirable
Previous NHS or healthcare experience
Skills and Abilities Essential
Ability to understand highly complex problems, analyse and document workflows and current practice, identifying opportunities for change The ability to maintain issues logs and work to a project plan Sound organisation and planning skills ability to prioritise a demanding workload in a high pressure and very challenging environment, maintaining delivery of quality outputs to tight deadlines and frequent interruptions Have the ability to work alone as well as working with other work streams when and where necessary Intermediate knowledge of IT systems and software programmes such as Outlook, Word, Excel, PowerPoint Ability to impart knowledge and/or present to others in a clear and concise manner Able to work collaboratively with own team members as well as those in other application teams Good analytical and project management skills Advanced keyboard skills
Communication Essential
Excellent written and verbal communication with the ability to communicate with staff at all levels in the organisation, including clinical staff and managerial staff as well as with external suppliers
Personal and People Development Essential
Confident in working with, negotiating with, and motivating clinical staff, medical consultants and/or other senior managers Ability to make decisions based on highly complex facts or situations requiring analysis, interpretation, or comparison of a range of options
Responsibilities towards promoting Equality Diversity and Inclusion Essential
Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Specific Requirements Essential
Provide support to end-users through regular meetings and by participating in a 24/7 and/or on call rota during Go-live or system upgrades as may be necessary
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University College London Hospitals NHS Foundation Trust
Address University College London Hospitals
250 Euston Road
London
NW1 2PG
United Kingdom
Employer's website https://www.uclh.nhs.uk (Opens in a new tab)