About this role
Job summary
Administrative Opportunities within our Clinical Assessment Units
Maidstone and Tunbridge Wells NHS Trust is currently recruiting for a number of full-time and part-time administrative roles across both hospital sites within our Clinical Assessment Units (CAUs). These roles play an important role in helping us deliver high-quality patient care across the Trust.
These are all site-based positions, with working hours scheduled on a rota basis between 8:00am and 6:00pm to support clinic opening hours.
Below is a summary of the opportunities currently available. To find out more, we invite you to attend a virtual drop-in information session on Monday 21st September from 5.30pm - 6.30pm via Microsoft Teams.
The session will provide an opportunity to meet members of the management team, learn more about the departments, and ask any questions you may have about the roles.
If you would like to attend the virtual drop-in session, please email [email protected]
Should you wish to apply following the session, please state the following in your supporting statement:
The role you are interested in applying for Your preferred working hours (full-time or part-time) Your preferred hospital site
Main duties of the job
Admin Support £25,272 PA pro rataOpportunities at Maidstone within the Medicine and Emergency Care Division.
Providing administrative support to clinical teams, maintaining accurate patient information, managing waiting lists, processing correspondence, and supporting the day-to-day running of the department.
CAU Booking Clerk £25,760 - £27,476 PA pro rataOpportunities at Maidstone and Tunbridge Wells sites within Medicine and Emergency Care and Surgical Divisions.
Booking patient appointments, handling telephone enquiries, and monitoring waiting lists in line with Trust policies and procedures while delivering excellent customer service.
Medical Secretary £28,392 - 31,157 PA pro rata Opportunities at Maidstone and Tunbridge Wells Hospitals within Medicine and Emergency Care.
Providing comprehensive secretarial and administrative support to clinical teams, managing correspondence, maintaining patient records, and supporting the efficient delivery of patient services.
All roles will require the following Key Skills and Experience:-
Excellent communication, organisational skills and attention to detail Strong knowledge of Microsoft Office applications Ability to prioritise tasks effectively and manage a busy workload in a fast-paced environment Self-motivated, proactive, and flexible approach Strong team-working skills Ability to work efficiently, meet deadlines and work under pressure Previous healthcare experience is desirable but not essential
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining us includes a comprehensive benefits package:
At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff). Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits Blue Light card eligibility And more, additional benefits can be found in the benefits documents below
Job description Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atStandard Level.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Experience/Knowledge Essential
Excellent communication, organisational skills and attention to detail Strong knowledge of Microsoft Office applications Ability to prioritise tasks effectively and manage a busy workload in a fast-paced environment Self-motivated, proactive, and flexible approach Strong team-working skills Ability to work efficiently, meet deadlines and work under pressure As per the individual job description and person specification
Desirable
Previous healthcare experience is desirable but not essential
Qualifications Essential
As per the individual Job desription and person specification
Skills Essential
As per the individual Job desription and person specification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Maidstone and Tunbridge Wells NHS Trust
Address Maidstone Hospital and Tunbridge Wells Hospitals
Maidstone and Tunbridge Wells
ME16 9QQ
United Kingdom
Employer's website https://www.mtw.nhs.uk/ (Opens in a new tab)