About this role
Vendor Management Tech
Job Description: Coordinates with vendors to receive and process transactions for the online fulfillment process.
Additional Qualifications/Requirements: Work – Onsite (HQ – Dallas, Texas) • Candidates eligible for the Military Spouse Exemption may be considered for remote work
• PCS Not Authorized/LSP Not Authorized • Maintains accurate records, spreadsheets, trackers, and supporting documentation for assigned work. • Reviews item, vendor, and location information for missing, inconsistent, or potentially incorrect details and refers issues to the appropriate team member. • Tracks assigned requests, action items, and follow-up activities; prepares routine status updates and meeting notes. • Follows established procedures and communicates with internal and external contacts to obtain information and resolve routine issues.
Job Qualifications: Two years of experience in online fulfillment system is required.
Or
Bachelor's degree.
Degree (one of):
• BACHELORS DEGREE - Preferred Major/Minor (one of):
• BUSINESS ADMINISTRATION - Preferred
Major Duties: Responsible for managing relationships with multiple vendors to resolve customers online order. Communicates with customers, buyers and vendors regarding orders on hold, pending shipment, and/or pending invoice. Detects, researches and provides resolutions to vendor disputes. Coordinates with e-commerce and accounts payable on returned merchandise. Provides internal and external access to online ordering system. Resolves all security system issues. Performs other duties as assigned.