About this role
Job summary
Tapping House is a leading provider of palliative care services in Norfolk. We are an independent charity delivering innovative and specialist rehabilitative therapy, end of life care and bereavement services. The Dr Hugh Ford Inpatient Unit has nine beds, dedicated to delivering outstanding palliative and end of life care.
Hours to be worked on a rota basis including weekends, bank holidays and nights.
PLEASE NOTE: Unfortunately, we are not currently able to consider applicants who require sponsorship to work in the UK.
Main duties of the job
This post, working under the guidance of the registered nurse and the therapy lead, supports the Inpatient Unit team to deliver high quality person centred care and a range of interventions to meet the needs of patients within the IPU setting using a holistic approach. The post holder plays a critical role in empowering the IPU team to embed the principles of rehabilitative palliative care.
This is an opportunity to be part of a skilled and supportive multidisciplinary team, helping patients and their families during some of the most important moments of their lives.
If you are passionate about caring for others and want to make a genuine difference every day, we'd love to hear from you.
About us
Our modern building is located in peaceful and picturesque grounds and offers plenty of free parking and a subsidised onsite cafe.
Staff benefits:
Access to blue light cardAccess to Complementary TherapyOnsite CafeFree ParkingEmployee Assistance Programme
Job description Job responsibilities
Job Title: Rehabilitative Palliative Nursing Assistant
Hours: 30-36 hours per week
Location: Tapping House, Hillington PE31 6BH
JOB PURPOSE
Clinical
To be patient-centred in defining an individuals goals and engage in a treatment/support programme that works towards mutually agreed goals with particular emphasis on adaptation to illness, changing function and the development of self-management strategies.
Deliver activities, interventions or treatments aimed at the achievement of specified goals, enabling people to choose and participate in activities that are meaningful to them.
Work in conjunction with the IPU team of registered nurses RNs and palliative nursing assistants PNAs to deliver personal care and support to patients staying on the IPU.
As part of the IPU team be involved in team and therapy caseload review meetings as well as wider Multi-Disciplinary Team meetings.
Support individuals to retain, regain and develop the skills to manage their lives as far as possible.
To communicate sensitively with patients, carers, families and staff using advanced communication skills.
To work as an integral part of the multidisciplinary team, ensuring that the needs of patients and carers are identified within a holistic framework, that includes physical, psychological, social and spiritual needs, fostering an interdisciplinary approach to rehabilitation.
To provide therapeutic and rehabilitative interventions within the IPU, often with a wellbeing and end of life wishes focus, with the support of therapy colleagues and with the aim of addressing symptoms such as pain, anxiety and breathlessness.
To maintain accurate and contemporaneous clinical records, using SystmOne electronic patient records.
To liaise with carers and external agencies regarding therapeutic interventions/activities and to play an active role in discharge planning when appropriate.
Participate in a 24-hour rota which includes days, nights, weekends and public holidays.
Physical, Mental and Emotional
To be able to cope with change and organisational developments,
To be able to cope emotionally with difficult and complex communication issues, demonstrate resilience and coping strategies, and to support team members at difficult times.
Education and Development
To contribute to the safe and competent use of all equipment/aids used in the care of IPU patients.
To use and instruct others - such as health and social care professionals, or carers - with moving and handling techniques, as required by the individual and their environment and according to own competence and supporting IPU staff to ensure moving and handling care plans are adhered to.
Comply with mandatory training, in line with hospice policy, including restorative clinical supervision sessions a minimum of every two months.
Maintain own continuing development in the field of palliative and end of life care.
Participate in an annual appraisal.
Adopt a reflective approach to own practice with a view to continually improving.
Undertake further training as identified through annual appraisal or by the IPU Clinical Manager, Therapy Lead or the Clinical Educator, prior to carrying out any additional
duties identified as relevant to the role
Communication
Communicate effectively and with dignity and respect with all patients, relatives and others, taking into account potential barriers to understanding.
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
Contribute to a culture where all staff feel safe to raise their concerns and where speaking up about any concerns is a normal part of the routine.
Help create an environment which reflects the Hospices philosophy, values and its specialist palliative care approach.
Promote effective communication between members of the multi-disciplinary team and users of the service.
Promote positive communications and relationships with the public.
General
To uphold the Hospices vision and values at all times Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion. Promote awareness of the Hospice, its services and its strategy. Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice. Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This post is subject to the Rehabilitation of Offenders Act 1974 Exemptions Order 1975, and such will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Information Security, Confidentiality, and Records Management:
The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.
This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met.
Person Specification
Qualifications Essential
NVQ level 2 in health and social care GCSE or equivalent in English Good spoken, written and understanding of the English language
Desirable
NVQ level 3 in health and social care
Experience Essential
Recent experience of caring for patients in a health or social care setting including the ability to: - Recognise and report changes in the condition of the patient; - Accurately document care given in patient documentation; - Communicate basic information about care to carers and families. To have experience in working in a physiotherapy or occupational therapy setting To have an understanding of a wide variety of health conditions To have experience in liaising with other staff within the MDT on the patients progress / issues To have excellent time management and organisational skills To be computer literate.
Desirable
To have knowledge of rehabilitation treatments and activities To have evidence of ongoing personal development To have experience of working within palliative care
SKILLS APTITUDE & ABILITIES Essential
To have empathy and an understanding of issues encountered by patients with palliative care needs. To be skilled in dealing with anxious and distressed patients and relatives. To have good communication skills. To have the ability to recognise own limitations, and when to access advice and supervision. To be able to pay attention to detail. Understanding of confidentiality. To have the ability to work effectively without direct supervision. To have the ability of problem solving. To have a co-operative nature and be able to work well within a multidisciplinary team. To have interest in lifelong learning. Able to work well within a busy environment.
Desirable
To have the ability to work autonomously with individuals/groups within a supportive environment.
Other Essential
Willingness to work unsocial hours including evenings, nights, weekends and public holidays
Desirable
Full UK driving licence holder Access to own transport
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Tapping House
Address Wheatfields
Hillington
King’s Lynn
Norfolk
PE31 6BH
United Kingdom
Employer's website https://www.tappinghouse.org.uk/ (Opens in a new tab)