About this role
Job summary
The Palliative Nursing Assistant is a key member of the multidisciplinary care team delivering a range of patient care duties under the supervision of the Registered Nurses and Allied Health Professionals across the Hospice, providing holistic patient care based on the physical, psychological and spiritual needs of individuals in our care.
Main duties of the job
The post-holder may on occasion be required to work in other clinical areas as appropriate to meet the needs of the service as directed by the Ward Manager or nurse in charge and will participate in internal rotation to night duty and unsociable hours working to meet the needs of the service
About us
Our modern building is located in peaceful and picturesque grounds and offers plenty of free parking and a subsidised onsite cafe.
Staff benefits:
Access to blue light cardAccess to Complementary TherapyOnsite CafeFree ParkingEmployee Assistance Programme
Job description Job responsibilities
Job Title: Palliative Nursing Assistant
Hours: 30-36 hours per week
Location: Tapping House, Hillington PE31 6BH
JOB PURPOSE
The Palliative Nursing Assistant is a key member of the multidisciplinary care team delivering a range of patient care duties under the supervision of the Registered Nurses and Allied Health Professionals across the Hospice, providing holistic patient care based on the physical, psychological and spiritual needs of individuals in our care.
The post-holder may on occasion be required to work in other clinical areas as appropriate to meet the needs of the service as directed by the Ward Manager or nurse in charge and will participate in internal rotation to night duty and unsociable hours working to meet the needs of the service
Clinical
Deliver a high standard of patient care focused on individual need and promoting independence where possible.
To assist in developing a caring, supportive and spiritual atmosphere in all areas of the Hospice
To maintain a high standard of patient care ensuring that Hospice policies and procedures are adhered to.
To give individualised patient care under the direction and supervision of the registered nurse on duty
To work as a member of the ward team under the supervision of registered nurses, reporting changes in patients conditions and needs as they occur.
Contribute to the multidisciplinary approach to patient care, together with other health and social care professionals and chaplaincy.
Contribute to the IPU Champions programme by working with the registered nurses to promote a specific specialist topic, such as nutrition and hydration, wound care or mouth care.
Provide and receive sensitive information concerning a patients medical condition.
Perform care after death, maintaining the patients dignity at all times.
Maintain accurate, contemporaneous patient records, in line with hospice policy.
Participate in a 24-hour rota which includes days, nights, weekends and public holidays.
To work in other areas of the Hospice when needed eg in the Hospice at Home team
Participate in implementing care delegated by registered nurses for which training has been given and competence achieved
To participate in meetings related to families and staff when requested to do so by the nurse in charge.
Maintain a safe, clean and secure environment for patients, their families, visitors, volunteers and staff and report any issues identified to the nurse in charge.
Education and Training
Comply with mandatory training, in line with hospice policy, including restorative clinical supervision sessions a minimum of every two months.
Maintain own continuing development in the field of palliative and end of life care.
Participate in annual appraisal
Contribute to the maintenance of the learning environment.
Adopt a reflective approach to own practice with a view to continually improving
Undertake further training as identified through annual appraisal or by the IPU Clinical Manager or the Clinical Educator, prior to carrying out any additional duties identified as relevant to the role
Communication
Communicate effectively and with dignity and respect to all patients, relatives and others, giving consideration to potential barriers to understanding
Communicate effectively with colleagues, providing clear verbal, digital or written information and instructions when sharing information, delegating or handing over responsibility for care.
Recognise and report any situations, behaviours or errors that could result in poor care outcomes.
Contribute to a culture where all staff feel safe to raise their concerns and where speaking up about any concerns is a normal part of the routine.
Help create an environment which reflects the Hospices philosophy, values and its specialist palliative care approach.
Promote effective communication between members of the multi-disciplinary team and users of the service.
Promote positive communications and relationships with the public.
General
To uphold the Hospices vision and values at all times
Carry out all duties in accordance with the Hospices policies and procedures including but not limited to health & safety, code of behaviour, confidentiality and equality, diversity & inclusion. Promote awareness of the Hospice, its services and its strategy. Work collaboratively and respectfully with all staff, volunteers and supporters of the Hospice. Promote and support the safeguarding of vulnerable adults, young people and children, observing and adhering the Hospices policies on safeguarding. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role. This post is subject to the Rehabilitation of Offenders Act 1974 Exemptions Order 1975, and such will be necessary for a submission for disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Information Security, Confidentiality, and Records Management:
The role requires adherence to organisational policies concerning information security, data privacy, and confidentiality. The employee is responsible for safeguarding sensitive information, ensuring secure handling and storage of records, and maintaining compliance with applicable data protection regulations. This includes actively participating in Information Governance training, reporting potential security incidents, and managing records in accordance with Tapping Houses Retention Archiving and Destruction of All Hospice Records Policy.
This job description is not intended to be exhaustive and will be reviewed periodically to ensure that the needs of the service are being met.
Person Specification
Qualifications Essential
NVQ level 2 in Health and Social Care or equivalent and willingness to work towards the Hospice competency framework for PNAs
Experience Essential
Recent experience of caring for patients including the ability to: -Recognise and report changes in the condition of the patient; -Accurately document care given in patient documentation; -Communicate basic information about care to carers and families. Experience in caring for dying patients Experience of working as part of a team
Desirable
Experience of working in a specialist palliative care setting Experience of working in the community setting
SKILLS APTITUDE & ABILITIES Essential
Ability to plan own work Ability to respond to changes in patient conditions Ability to work within a team Good Communication skills Ability to prioritise a patients care needs Uses own initiative Motivated to learn Maintains a mature attitude Possesses a responsible attitude Possesses good IT skills and able to use a range of software (e.g. Word, Outlook, Excel etc). The ability and willingness to adapt to change
Knowledge Essential
Knowledge of care giving Has an empathy and understanding of issues encountered by patients with palliative care needs
Other Essential
Willingness to work unsocial hours Flexible approach to working patterns Willingness to undertake work during the day or during evening hours Willing to complete a DBS Check
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Tapping House
Address Wheatfields
Hillington
King’s Lynn
Norfolk
PE31 6BH
United Kingdom
Employer's website https://www.tappinghouse.org.uk/ (Opens in a new tab)