About this role
Job summary
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
Type letters, reports and associated documentation as required and within the specified timescales as appropriate Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Process incoming letters/emails/messages as requested within a timely manner Scan documentation and attach scanned documents to patients healthcare records Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Accurately input and code SNOMED CT data on the clinical IT system
Main duties of the job
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
Type letters, reports and associated documentation as required and within the specified timescales as appropriate Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Process incoming letters/emails/messages as requested within a timely manner Scan documentation and attach scanned documents to patients healthcare records Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Accurately input and code SNOMED CT data on the clinical IT system
About us
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
Type letters, reports and associated documentation as required and within the specified timescales as appropriate Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Process incoming letters/emails/messages as requested within a timely manner Scan documentation and attach scanned documents to patients healthcare records Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Accurately input and code SNOMED CT data on the clinical IT system
Job description Job responsibilities
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
Type letters, reports and associated documentation as required and within the specified timescales as appropriate Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently Manage all enquiries in an effective manner Process incoming letters/emails/messages as requested within a timely manner Scan documentation and attach scanned documents to patients healthcare records Process referrals using the electronic referral system (ERS) Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Manage all administrative queries as necessary Conduct clinical system searches as requested Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Participate in local initiatives to enhance service delivery and patient care Produce meeting agendas and record the minutes of meetings Support and participate in shared learning Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms Accurately input and code SNOMED CT data on the clinical IT system
Person Specification
Qualifications Essential
experience in working in a GP Surgery experience with system 1 TTP experience with ERS
Desirable
experience in working in a GP Surgery experience with system 1 TTP experience with ERS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Norvic Family Practice
Address 110 Norman Road
Smethwick
B67 5PU
United Kingdom
Employer's website https://www.norvicfamilypractice.co.uk (Opens in a new tab)