About this role
Job summary
As a Communications Administrator, you will support the delivery of engaging and inclusive communications for our Vaccination Outreach Service. Working across digital and offline channels, you will help create content, schedule campaigns, maintain records, and produce reports that support community engagement, increase vaccination uptake, and reduce health inequalities across underserved populations.
Contract
3 years fixed term
Hours
15 hours per week
Salary
£25,511- £30,228 full-time equivalent
We offer hybrid working, 2 days at Osprey Court, South Bristol, with occasional travel across Bristol, North Somerset and South Gloucestershire (BNSSG)
Please note that we are unable to offer work sponsorship. If you require sponsorship, we kindly request that you dont proceed with your application.
When we are in receipt of a high number of applications, we reserve the right to close the advert early.
Closing date for applications is Friday 25 September 2026.
Interviews held on Thursday 8 October 2026.
Main duties of the job
To support the delivery of communications across digital and offline channels, including websites, social media, newsletters, brochures, and posters.
To maintain content calendars and schedule communications to support campaigns, events, and engagement activities.
To draft, edit, proofread, and publish accessible and inclusive content for diverse communities.
To ensure all communications align with organisational branding, editorial guidelines, and accessibility standards.
To provide administrative support for communications campaigns, including coordinating approvals, timelines, and documentation.
To organise events, workshops, and community engagement activities, including logistics, invitations, promotional materials, and follow-up actions.
To compile, maintain, and report on engagement and performance data from digital communication channels.
To maintain accurate databases and mailing lists, ensuring compliance with data protection requirements.
To develop and distribute communications resources, toolkits, and promotional materials for partners and stakeholders.
To act as a first point of contact for routine communications enquiries and support effective collaboration across the Vaccination Outreach Service partnership.
About us
One Care is the general practice (GP) federation for Bristol, North Somerset, and South Gloucestershire (BNSSG) and the representative body for general practice in our health system. We help our member practices and Primary Care Networks (PCNs) run strong, sustainable businesses by providing practical support, cost-savings and expertise across finance, digital, operations, business intelligence, human resources (HR) and communications.
Alongside our support services, we represent general practice through our membership of the BNSSG Integrated Care Board (ICB) and our GP Collaborative Board (GPCB), which provides a forum for general practice to shape system priorities and influence decisions. Our 15 Clinical Leads provide leadership to support integration between general practice, community and acute services.
We also deliver projects and programmes that support innovation, improve ways of working, or solve challenges faced by general practice and their patients. As a Community Interest Company (CIC), we only take on contracts that benefit general practice and surplus income is reinvested into member services and helps keep our subscription fees as low as possible.
Job description Job responsibilities
Job Description
Role title
Communications Administrator Vaccination Outreach
Location(s)
The post will be based at Osprey Court in South Bristol but there may be a requirement to work across the Bristol, North Somerset and South Gloucestershire (BNSSG) area.
We have a hybrid working policy which requires staff to work a minimum of 2 days in the office, within general practice or at locations of our system partners.Additional office and / or community based days will be required for at least the first 6 months whilst the service is being established.
3 year fixed with possibility of extension
0.4fte
Job Purpose
The Communications Administrator will support the delivery of high quality, strategic communications across digital and offline channels for the Vaccination Outreach service.
The postholder will provide vital support across content creation, scheduling, reporting, and administrative tasks that contribute to the successful delivery of inclusive, culturally appropriate campaigns and engagement initiatives across the service. This role offers an excellent opportunity for a proactive and detail-oriented individual who is keen to build a career in communications and marketing within a dynamic, purpose-driven organisation.
Key responsibilities
Provide Content and Channel Support
Maintain content calendars and scheduling communications across platforms (e.g., website, social media, newsletters).
Draft, edit, and proofread digital and print content, ensuring that format and content is appropriate and inclusive for underserved populations.
Ensure alignment of all communications with brand and editorial guidelines.
Upload and update website content, ensuring accuracy and accessibility.
Coordinate the production of newsletters, social media posts, and offline materials such as brochures and posters in relation to the Service.
Monitor and respond to routine communications queries or redirect as appropriate.
Administration of Campaigns and Projects
Provide administrative support for communications campaigns, including tracking timelines, coordinating approvals, and maintaining documentation.
Organise events and workshops, including planning, logistics, invitations, promotional materials, and post-event follow-up.
Support the development and distribution of toolkits and resources for the service.
Provide Data and Reporting
Compile and format performance data from digital platforms (e.g., Google Analytics, social media insights, email metrics).
Prepare regular reports on engagement metrics and campaign performance.
Maintain databases and mailing lists, ensuring data accuracy and compliance with data protection regulations.
Support key partners for the programme
Assist in the creation and distribution of practical resources for the programme.
Work within a team effectively, sharing work where appropriate, flexing capacity to respond to surge requirements of the service.
Help coordinate and support training sessions and workshops on communications topics.
Act as a first point of contact for routine queries from stakeholders regarding communications support.
This job description is not exhaustive, and the postholder may be required to carry out other reasonable duties or responsibilities as required, in line with the needs of the organisation.
PERSON SPECIFICATION
QUALIFICATIONS AND EXPERIENCE
Essential
Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments.
Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats.
Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent).
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools.
Understanding of brand guidelines and editorial principles, with the ability to apply them consistently.
Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment.
Attention to detail and a proactive approach to problem-solving and process improvement.
Commitment to inclusivity, accessibility, and user-centred communication.
Professional, approachable, and adaptable, with a positive attitude toward change and innovation.
Desirable
Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges.
Exposure to digital content creation and channel management, with a willingness to develop further in these areas.
Experience supporting communications campaigns, events, or engagement initiatives.
Basic experience with analytics tools to support reporting and performance tracking.
Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement.
Experience supporting stakeholder engagement, including responding to queries and coordinating resources.
Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use.
Willingness to support training sessions or workshops, including logistics and materials preparation.
Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates.
Understanding of audience segmentation and tailoring content to meet diverse needs.
PERSONAL QUALITIES, SKILLS AND ATTRIBUTES
Communicates clearly and professionally, adapting tone and style to suit different audiences and communication channels. Comfortable using a range of digital tools and platforms, with a proactive and curious approach to learning new systems and technologies. Brings enthusiasm and creativity to content and communications tasks, with a keen eye for detail and presentation. Uses feedback and basic performance data to support continuous improvement and inform day-to-day decisions. Builds positive working relationships with colleagues, stakeholders, and member practices, contributing to a collaborative and inclusive team culture. Adapts flexibly to changing priorities and emerging issues, showing resilience and a solution-focused mindset. Champions inclusive, respectful communication that reflects the One Cares values and supports engagement across all audiences. Supports others by sharing knowledge, offering practical help, and contributing to team learning and development.
Person Specification
Experience Essential
Experience in communications, marketing, or administrative support roles, ideally within healthcare, public sector, or not-for-profit environments. Strong writing and editing skills, with the ability to produce clear, accurate, and audience appropriate content across formats. Familiarity with digital platforms such as websites (e.g., CMS), social media, and email marketing tools (e.g., Mailchimp or equivalent). Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic digital tools. Understanding of brand guidelines and editorial principles, with the ability to apply them consistently. Strong organisational skills, with the ability to manage multiple tasks, prioritise effectively, and meet deadlines in a fast-paced environment. Attention to detail and a proactive approach to problem-solving and process improvement. Commitment to inclusivity, accessibility, and user-centred communication. Professional, approachable, and adaptable, with a positive attitude toward change and innovation.
Desirable
Experience working in or with primary care, NHS organisations, or health and care systems, with an understanding of the sectors communications landscape and challenges. Exposure to digital content creation and channel management, with a willingness to develop further in these areas. Experience supporting communications campaigns, events, or engagement initiatives. Basic experience with analytics tools to support reporting and performance tracking. Awareness of accessibility and inclusivity in content design, with a commitment to continuous improvement. Experience supporting stakeholder engagement, including responding to queries and coordinating resources. Ability to assist in the development of toolkits, templates, and guidance materials for internal or external use. Willingness to support training sessions or workshops, including logistics and materials preparation. Familiarity with basic design tools (e.g., Canva, Adobe Creative Suite) and formatting tasks using approved templates. Understanding of audience segmentation and tailoring content to meet diverse needs.
Qualifications Essential
No specific qualifications required
Desirable
No specific qualifications required
Employer details Employer name One Care (BNSSG) C.I.C.
Address Unit 5 Osprey Court
Hawkfield Business Park
Whitchurch
BS14 0BB
United Kingdom
Employer's website https://onecare.org.uk/ (Opens in a new tab)