About this role
• KEY RESPONSIBILITIES:
• Timely & accurate processing inward clearing items (cheques, EFTs, direct debits & and unpaid) to customer’s accounts as per approved system limits and laid down procedures.
• Monitoring all RTGS transactions on hold and unauthorized transactions to ensure timely completion of transaction exceptions.
• Monitoring all Clearing and RTGs reconciliations to ensure timely closure of outstanding items in related suspense accounts.
• Accurate authorization & remittance of clearing transactions in sybrin and KACH systems to avoid regulatory penalties.
• Accurate & timely processing of transactions in T24, mobile portals, sybrin, Direct credit engine & Sopra systems to mitigate against frauds and losses to the bank.
• Timely preparation and submission of both internal & regulatory reports to stakeholders as per set frequency ie NPSM, Telecom returns, operational payment statistics, RCSA & contingency returns.
• Ensure timely actioning of URA 3rd party agency notices to avoid regulatory fines.
• Monitoring instant card printing to ensure timely delivery to branches & compliance to the control processes in place.
• Close monitoring of BOU running balances to ensure that all accounts are sufficiently funded before approving payments in swift & RTGS.
• Drive a high performance and career development culture through offering leadership, coaching, mentoring and routine staff performance assessments.
• Develop and maintain up-to-date procedures and guidelines for processing transactions in the unit and implement initiatives that enhance operational efficiency.
• Identify, mitigate and report on risks associated with tasks in the unit through appropriate channels & tools.
• Query management and ECRM case closure as per set SLA.
• MINIMUM POSITION QUALIFICATION REQUIREMENTS
• Academic & Professional ParticularsDetailSpecific Field or QualificationNeed Type[1] Education Bachelor’s Degree RQ
Professional Qualifications
Master’s Degree
Notes: 4. Need Types are: RQ = Required, AA = Added Advantage
• Experience Total Minimum No of Years’ Experience Required 4 years
DetailArea Minimum No of Years Need Type[2]
Experience Area 1Branch banking 1 ES
Experience Area 2 BOU clearing 3 DE
Notes: Need Type: ES=Essential, DE=Desirable but not essential