About this role
The Information Governance Coordinator will play a key role in supporting the delivery, maintenance and continuous improvement of the Group’s information governance framework. Working closely with colleagues across Information Governance, Data Protection and Cyber Security, the role will help ensure information is managed securely, effectively and in compliance with legal, regulatory and business requirements. This role acts as a central point of coordination, providing support across governance activities, stakeholder engagement and improvement initiatives. The successful candidate will help drive the efficient operation of information governance processes, promote best practice across the organisation, and contribute to the ongoing development of governance controls, systems and ways of working. We are looking for a proactive, adaptable and technology-minded individual who enjoys solving problems, building strong working relationships and taking ownership of tasks through to completion. The successful candidate will be confident working with a wide range of stakeholders, identifying opportunities for improvement and supporting the adoption of effective information management practices across the business. This is an excellent opportunity to contribute to a culture of accountability, compliance and continuous improvement while helping to protect and optimise the organisation's information assets. Support the delivery, maintenance and continuous improvement of the Group's Information Governance framework, policies, standards, processes and supporting technologies. Identify and drive process improvement opportunities to enhance governance, privacy and security practices across the organisation. Support the adoption, optimisation and effective use of governance, privacy and security tools and systems. Coordinate activities across Information Governance, Data Protection, Cyber Security and wider business teams to ensure effective collaboration and delivery of governance objectives. Assist in identifying, assessing and mitigating information-related risks, supporting the organisation's governance, security and compliance goals. Develop and maintain knowledge across key information governance disciplines, including data protection, records management, information security, data governance and relevant regulatory requirements. Monitor, manage and respond to information governance enquiries received through shared mailboxes, service management platforms and governance tools. Maintain governance records, registers and databases, producing insights and identifying trends to support continuous improvement initiatives. Coordinate and support governance activities, including data subject rights requests, personal data incidents, records management processes, policy reviews, governance assessments and compliance monitoring. Promote a strong culture of information governance through awareness campaigns, training, guidance and stakeholder engagement. Build effective working relationships with stakeholders across the business, providing support, advice and guidance on information governance matters. Research and monitor legislative, regulatory, industry and technology developments, helping to ensure governance practices remain aligned with emerging requirements and best practice. Take ownership of assigned activities and projects, ensuring delivery is timely, accurate and aligned to business objectives.