About this role
Job summary
At Great Ormond Street Hospital (GOSH), we are dedicated to providing world-class care for seriously ill children and young people. As a Clinical Flow Coordinator, you will play a vital role in ensuring patients receive timely access to the specialist care they need, supporting patient flow across the hospital and helping to deliver outstanding operational performance.
This is an exciting opportunity for an organised, proactive and collaborative individual who thrives in a fast-paced healthcare environment and is passionate about improving the patient experience.
The Clinical Flow Coordinator is a key member of the Patient Flow Team, working closely with clinical, nursing and operational colleagues to coordinate patient movement throughout the hospital. You will support effective bed utilisation, facilitate timely admissions, transfers and discharges, and help ensure safe and efficient patient pathways.
Using real-time information and strong communication skills, you will coordinate activities across multiple departments, balancing competing priorities while maintaining a patient-centred approach.
Main duties of the job
The Clinical Flow Coordinator is responsible for the safe, effective, and efficient management of inpatient bed capacity across the Trust. The post holder will utilise advanced clinical knowledge and professional judgement to ensure appropriate patient placement, optimise patient flow, support timely admissions and discharges and maintain patient safety at all times.
The role provides operational leadership for bed management, emergency and elective patient flow, escalation processes, and site coordination, ensuring the best use of available resources while supporting the delivery of high-quality patient care and organisational performance targets.
About us
We are committed to recruiting the best person for the job through a fair, open and consistent process that is free from bias and discrimination.
We are working towards becoming an anti-racist organisation. This means creating a workplace where every colleague feels seen, heard and valued, and where racism in any form has no place. Our anti-racism commitment is backed by action through our Anti-Racism Statement and action plan, developed in collaboration with our REACH staff network.
We actively challenge discrimination, dismantle barriers and embed equity across all aspects of our workforce, including recruitment, progression and development. All applicants will receive equal consideration regardless of race, ethnicity, nationality, religion or belief, sexual orientation, gender identity, age, disability, health condition or employment history.
We particularly welcome applications from ethnically diverse communities, people with disabilities or long-term health conditions, and LGBTQ+ community members. We are proud to be a Disability Confident Employer, a member of the Business Disability Forum, and a Stonewall Diversity Champion.
Our staff networks, including REACH, PRIDE, ENABLED and Women's Networks, are active and executive supported. These employee-led networks play a vital role in shaping an inclusive culture at GOSH and are open to all colleagues.
Together, we are building a culture where inclusion is not optional - it is essential.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Values Essential
GOSH Values
Qualifications Essential
NMC Registered Nurse (within appropriate branch) or HCPC Registered Allied Health Professional Masters' level qualification in nursing or health related field or equivalent demonstrable working experience Evidence of commitment to continuous professional development
Desirable
Postgraduate level qualification (diploma or advanced training)
Experience / Knowledge Essential
Relevant extensive working clinical experience as a nurse/or practitioner Experience in working with multidisciplinary teams to advise on best practice and influence decision making Experience in working within an efficient team Experience of using evidence based tools to shape decision making Expert knowledge of clinical policies, processes, guidance and best practice both locally and nationally Knowledge and understanding of the NHS Model Discharge Pathway Experience of implementing change and improvement initiatives Working knowledge in using operational tools and systems involved with providing care metrics: EPIC, Safe Care, Safer Nursing Care Tool (SNCT) etc.. Extensive knowledge of infection control protocols and needs for different patient demographics
Desirable
Experience in working within patient flow, discharge performance and capacity management
Skills Essential
Strong clinical practice with the ability to utilise clinical knowledge to complete duties Able to make safe and sound judgements based on clinical knowledge and professional standards Highly effective and adaptive communication skills both verbal and written Able to facilitate and provide a clinical voice to influence best practice Strong organisation and prioritisation skills and able to organise own workload and deliver high standard of work within time frame and conflicting priorities Able to interpret and analyse data relevant duties Able to write reports, identify findings and document appropriate judgement and actions Able to investigate and address complaints and issues of service performance Able to build and gain credibility and influence key stakeholders, including influencing clinical practice changes where appropriate Able to de-escalate high stress situations sensitively and professionally
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Great Ormond Street Hospital for Children NHS Foundation Trust
Address Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH
United Kingdom
Employer's website https://www.gosh.nhs.uk/ (Opens in a new tab)