About this role
What You Can Expect:
• Lead and manage day-to-day inventory control activities, including cycle counting, inventory accuracy, reconciliation, investigation and resolution of discrepancies. • Analyze inventory data and warehouse activity to identify trends, root causes, inefficiencies and opportunities for improvement. • Develop and implement inventory optimization and slotting strategies to maximize warehouse space, improve product flow and support more efficient operations. • Evaluate inventory across the facility and identify opportunities to improve storage, organization, movement and overall warehouse performance. • Establish, improve and maintain inventory control processes, procedures and SOPs where gaps currently exist. • Lead and develop a team of approximately 4–6 employees, providing direction, coaching and accountability. • Work closely with Operations leadership, including warehouse supervisors and managers, to align inventory strategies with overall operational objectives. • Prepare and analyze inventory reports and KPIs, including inventory accuracy, discrepancies, root causes and corrective actions. • Maintain inventory accuracy levels in accordance with customer requirements and contractual KPIs, including highly demanding accuracy targets. • Act as a key point of contact for customers regarding inventory performance, discrepancies, investigations and corrective actions. • Participate in customer calls and communicate inventory findings, recommendations and solutions clearly and professionally. • Investigate inventory discrepancies and develop sustainable corrective actions rather than simply resolving individual issues. • Identify bottlenecks and inefficiencies within warehouse inventory processes and implement practical, data-driven solutions. • Partner with Engineering and other cross-functional teams on warehouse layout, process and inventory optimization initiatives. • Utilize inventory management systems and reporting tools to support analysis and decision-making. • Support annual physical inventories, four-wall audits and other inventory-related customer requirements. • Ensure compliance with company policies, safety requirements and applicable inventory-handling procedures. • Foster a culture of accountability, teamwork, continuous improvement and operational excellence. • Perform other duties as assigned.
What You Bring:
• Demonstrated experience managing or supervising an inventory team or warehouse employees. • Strong understanding of warehouse inventory management beyond physical cycle counting, including inventory analysis, discrepancy investigation, root-cause analysis and process improvement. • Proven ability to analyze inventory and warehouse data and translate findings into practical operational improvements. • Experience developing or implementing slotting strategies, warehouse space optimization, inventory organization or material flow improvements is strongly preferred. • Strong understanding of warehouse processes and how inventory management impacts inbound, outbound and overall facility operations. • Experience working directly with customers or internal stakeholders on inventory performance, discrepancies and service requirements. • Strong analytical and problem-solving skills, with the ability to identify root causes and develop sustainable solutions. • Demonstrated leadership ability with experience coaching, directing and developing a team. • Proficiency with inventory management systems and Microsoft Excel; experience with Blue Yonder, Manhattan or RedPrairie is an asset. • Strong communication and interpersonal skills, with the ability to communicate effectively with warehouse teams, operations leadership and customers. • Ability to work independently, prioritize competing demands and make sound operational decisions. • Experience with Lean, Six Sigma, ISO 9001 or other continuous improvement methodologies is an asset. • Bachelor's degree in Supply Chain Management, Logistics, Business Administration or a related field is preferred; equivalent relevant experience will be considered. • Willingness to work occasional additional hours based on operational requirements, including scheduled weekend inventory activities.