About this role
Pay Range: $22.00 - $29.00. Double pay for all travel time!
Key Obsessions:
• Provide the Aagard experience
• Ensure the Aagard machine is the best machine in the plant.
• Deliver a user-friendly machine (operator's favorite!).
• Conduct top-tier training.
• Deliver a superior customer experience that surpasses expectations.
• Successful new machine/retro builds ITS (Install, Test, and Support)
• Test and assemble machines, ensuring project success.
• Ensure concise and timely communication between Aagard and customers.
• Provide quality assurance for retrofit and warranty assemblies.
• Conduct quality audits on full machines.
• Customer Relations
• Build trust and maintain strong relationships by representing Aagard with professionalism and integrity.
• Serve as a highly skilled, solution-focused technician who customers enjoy working with.
• Identify and communicate retrofit opportunities that enhance machine performance and customer value.
• Conduct service contracts and provide ongoing support to ensure long-term customer satisfaction.
Knowledge and Experience:
• Associate's degree in Mechanical Technology, Mechanical Drafting, Mechatronics, Robotics, or related field plus 2 years of related experience or equivalent combination of education and/or experience
• Ability to view and understand CAD drawings and experience with Microsoft products
• Understanding of mechanical and electrical principles
• Ability to seek training that is needed to be travel ready and have an interest in machine controls.
• Experience or training with PCs, Servos, PLCs preferred
• Knowledge of blueprint reading, hydraulics, pneumatics, electronics, and use of correct terminology
• Ability to view and understand CAD drawings and experience with Microsoft products
• Strong customer service skills, conscientious of meeting and exceeding customer needs and specifications
• Ability to operate small hand tools, forklifts and the proper use of measuring instruments
• Confidence and ability to communicate professionally with internal and external customers verbally and in writing
• Strong prioritization, time management, organization, proactive decision-making, and attention to detail
• Ability to walk or stand up to 100 percent of the time
• Ability to lift up to 50 lbs., stoop, kneel, crouch, crawl, or climb
• Willing and able to travel domestically and internationally up to 50% of the time, which may include any day of the week
• Must obtain and maintain a valid passport (cost reimbursed by Aagard)
Benefits Offered:
At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
• No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
• Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
• Payment-in-lieu: Receive extra compensation if you're insured elsewhere.
• Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
• Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
Financial Security
• 401(k) with Company Match: 50% match on the first 10% of your contributions.
• Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
Time Off
• Paid Time Off: Enjoy time for rest and relaxation.
• 9 Paid Holidays throughout the year.
• Paid Bereavement Leave for life's difficult moments.
• Volunteer Time Off: Make an impact with paid time to support causes you care about.
Career Growth & Development Opportunities
• Pathways to Leadership: Build your future with mentorship and servant leadership programs.
• Educational Support: Scholarships and tuition reimbursement to help you grow.
Unique Offerings That Set Us Apart
• Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life's milestones, challenges, and celebrations.
• Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
• Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
• Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.
At Aagard, you're not just joining a company—you're joining a team that cares. Your contributions matter here, and we're proud to offer benefits that help you thrive at work and beyond.