About this role
Salary: £35,000 - 38,000 per year
Requirements: Experience in 2nd Line IT supportExperience with Windows ServerExperience with Active DirectoryExperience with on-premises infrastructure and physical serversExperience with VMware / vSphereNetworking fundamentals, including TCP/IP, DNS, DHCP and switchesHardware troubleshooting and maintenance experienceExperience with backup and recovery technologiesExperience with Microsoft 365 / AzureExperience with virtualisation technologiesProxmox experience would be an advantageExperience migrating or managing virtual machines within Proxmox would be an advantage Responsibilities: Provide 2nd Line technical support across hardware, software and infrastructureMaintain and support on-premises servers and infrastructureMonitor and maintain physical and virtual server environmentsSupport VMware environments and assist with the transition to ProxmoxTroubleshoot server, network and infrastructure issuesSupport Windows Server environments, Active Directory and core Microsoft technologiesManage hardware, server builds, upgrades and maintenanceWork with networking technologies including switches, firewalls, DHCP and DNSSupport backup, recovery and disaster recovery processesWork alongside the wider IT team on infrastructure projects and improvementsEscalate complex issues where appropriate while taking ownership through to resolutionMaintain accurate technical documentation and infrastructure records Technologies: Active DirectoryAzureHardwareSupportMicrosoft 365NetworkTCP/IPVMwareWindowsOffice 365Cloud More:
We are working with an established organisation that is looking to add a 2nd Line IT Engineer to its technical team. This is a great opportunity for someone who has progressed beyond traditional desktop support and wants to develop their career further into infrastructure, servers and virtualisation. The role will be heavily focused on maintaining and supporting our on-premises infrastructure, with a predominantly physical server environment and a hybrid IT estate. We have historically relied on VMware and are currently transitioning from VMware to Proxmox, so Proxmox experience would be highly advantageous, although strong VMware and general infrastructure experience will be considered.
last updated 36 week of 2026