About this role
Salary: £46,000 - 83,000 per year
Requirements: Strong analytical skills and problem-solving abilitiesAptitude for managing data and analysisAdvanced Excel skillsKnowledge of basic coding or an interest in learningInsurance exposure is beneficial but not essential Responsibilities: Manage Europe Operations MI reporting, including designing and developing MI for reporting team performance, account processing statuses, Operations initiatives, implementation, and ad hoc reportsManage quality and audits, including planning and delivering the Operations client audit programme and coordinating external audits on behalf of Europe OperationsLead continuous improvement initiatives, change management, and control by driving an innovative mindset, collaborating with stakeholders, and improving systems and processesManage SOP documentation and training materials for Europe OperationsDevelop effective working relationships with colleagues across the organisation to meet client and internal customer needsMaintain a thorough understanding of the assigned client portfolioUpdate management reports and escalate any potential reporting issues when necessaryValidate key reports before sharing them with internal stakeholders such as actuarial functions and financeHighlight any issues with client data or unusual data trends Technologies: Excel More:
We are a leading insurance organisation with an excellent market reputation, offering a friendly, flexible, and highly team-oriented working environment alongside a class-leading benefits package. This contract role is based in London, with a varied and dynamic remit, exposure to global operations, and opportunities to work with other business units across various locations.
last updated 36 week of 2026