About this role
Miral Experiences ROLE SCOPE Areas of Responsibilities Technnical Support
• Take an active role in setting up, operating, and maintaining audio, video, lighting equipment, and technical operations. • Conduct daily checks, startup, closing procedures, preventive and corrective maintenance of AVL and Network systems around the park. • Minimize downtime by performing preventive maintenance activities in accordance with manufacturer's requirements. • Troubleshoot technical issues in real-time, ensuring minimal disruption to live show & events and the daily operation • Alone or a part of a team you will support production teams, event sales teams to meet technical requirements and ensure smooth operations of shows and events and smooth running of the parks on a daily basis. • Ensure that all corrective maintenance is performed effectively to prevent recurring issues. • Attend briefings, training sessions, and development programs to promote personal growth. Quality Assurance
• Follow best practices for equipment setup, operation, and safety whilst following the business's safety requirements. • Conduct quality checks as required by the Maintenance Management System to maintain high standards of maintenance and operation and report any issues in a timely fashion. • Complete and submit all preventive and corrective maintenance checklists to Team Leaders by the designated deadline.
Reporting
• Report any issues that occur in a time fashion to the shift supervisor. • Report equipment faults, troubleshoot equipment and system faults. Collaboration
• Foster a collaborative and innovative environment within the Entertainment technical team, supporting and guiding each other along with new team members. QUALIFICATIONS Essential
• High school diploma or equivalent • Proven experience working with audio, video, lighting, and special effects equipment in a live entertainment or event production environment. • Electrical, Electronics, IT and IT Network experience • The knowledge of operating of Entertainment shows systems and show control systems are a must. • Keen interest in technology. Familiar with latest technologies and implementation. · • Proven ability in troubleshooting. • Problem solving skills. • Able to adhere to strict timelines. • Clear understanding of both written and spoken English. • Computer skills. • Ability to understand one line drawings and schematics. • Able to spend long hours standing if required. • Possess a firm knowledge of installation tools and have the ability to use them. • Ability to lift at least 25 kg. Desirable
• Technical training or certification in Audiovisual Technology, Electrical Engineering, Information Technology, Electronics Engineering or related field Highly preferred. • Strong troubleshooting skills and the ability to quickly diagnose and resolve technical issues under pressure. • Theater background • Previously worked at theme park. • Operated audio and lighting systems for live entertainment. • Component repairs of audio, lighting, and video equipment. • People person who works well alone and as part of a larger team. • Self-motivated and wants to get the job done. • Knowledge of show, automation, and digital signal processing is an advantage. • Has system integration and design knowledge.