About this role
Miral Experiences Join us at Miral Experiences! Miral Experiences is a region’s leader in the management and operation of world-class, award-winning immersive attractions and experiences across Abu Dhabi. Our diverse portfolio includes some of the most iconic entertainment and leisure destinations, including Ferrari World Yas Island Abu Dhabi, Yas Waterworld Yas Island Abu Dhabi, Warner Bros. World™ Yas Island Abu Dhabi, SeaWorld Yas Island Abu Dhabi, CLYMB™ Yas Island Abu Dhabi, and TeamLab. Phenomena Abu Dhabi, and CLYMB™ Abu Dhabi, as well as cultural treasures like Qasr Al Watan. We specialize in crafting unique experiences that cater to all tastes and ages, delivering a seamless blend of thrills, joy, and discovery. Our attractions are designed to ignite the imagination and create unforgettable memories for visitors from around the world. Whether you're seeking excitement, relaxation, or cultural enrichment, we offer something for everyone About the Role The Colleague Experience Executive serves as a vital link between HR and employees, providing guidance, support, and administration across a variety of HR functions. This role is responsible for maintaining accurate HR data, managing employee services, supporting immigration and onboarding processes, and delivering outstanding customer service to colleagues and stakeholders. You will have the opportunity to gain exposure across multiple areas, including:
• Onboarding • HR Operations • Offboarding • Transport Services • Accommodation Services • Employee Support & Experience Key Responsibilities Employee Experience
• Act as a trusted point of contact for colleagues and their families throughout the employee lifecycle. • Support onboarding, relocation, visa processing, medical insurance, and induction activities. • Respond to colleague queries professionally and efficiently through various channels. • Deliver an exceptional employee experience while maintaining service excellence. HR Operations & Administration
• Maintain accurate employee data and documentation within Oracle HCM. • Manage employment contracts, letters, approvals, and HR-related records. • Ensure compliance with company policies, procedures, and legal requirements. • Process employee requests accurately and within agreed service levels. Immigration & Compliance
• Support visa applications, renewals, and related government processes. • Verify legal documentation and ensure compliance with immigration requirements. • Monitor deadlines and maintain accurate records to prevent compliance risks. Process Improvement
• Identify opportunities to improve HR processes and employee services. • Maintain and update Standard Operating Procedures (SOPs). • Support reporting, data analysis, and continuous improvement initiatives. Team Collaboration
• Build strong relationships with internal stakeholders and external partners. • Support cross-functional HR activities and contribute to team success. • Provide guidance on complex employee queries and escalations when required. What We're Looking For Essential Requirements
• Minimum 2-3 years of experience in Human Resources or Employee Services.
• High School Diploma or equivalent.
• Strong customer service and stakeholder management skills.
• Excellent communication skills in English, both written and verbal.
• Strong organizational and administrative abilities.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Ability to multitask and perform effectively in a fast-paced environment.
• Strong attention to detail and commitment to data accuracy.
Preferred
• Diploma or Bachelor's Degree in Human Resources, Business Administration, or a related field. • Experience with Oracle HCM/HRMS. • Additional language skills are an advantage.
Shape the Future With Us At Miral Experiences, we don’t just create world-class destinations - we create unforgettable memories for our guests and remarkable careers for our people.
From theme parks and attractions to guest services and behind-the-scenes roles, every member of our team plays a part in delivering exceptional experiences. We’re driven by passion, powered by innovation, and committed to excellence in everything we do.
We’re looking for passionate, driven, and talented individuals who are ready to grow, lead, and make a difference. No matter your background or expertise, there's a place for you at Miral Experiences.