About this role
Who are we? Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers. And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews. If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses. The Role Ravelin is looking for a Technical Pre-Sales Manager with proven experience and a passion for selling technology solutions to senior executives. You will be responsible for working closely with the sellers to mitigate technical red flags & bottlenecks as the prospect moves through the sales funnel, as well as supporting a smooth onboarding transition to a live paying client. External Act as a knowledgeable and trusted advisor to prospective clients on the technical capabilities of Ravelin to identify appropriate implementation and deployment options Run discovery sessions and tailored demonstrations to gather technical requirements Support and manage Proof of Concepts where necessary Liaise with delivery teams to ensure accurate understanding of the prospect client’s platform Technical consultation during the sales process, and supporting the curation of Ravelin implementation plans Understand in-depth the prospect’s existing internal fraud prevention, Account Take Over and similar systems Develop relationships within the prospective client’s organisation Internal Be a subject matter expert on Ravelin’s solutions and use cases Collaborate across internal functions, especially Product and Integration Work directly with internal teams to deliver technical specifications of prospect client’s bespoke requirements Maintain and improve our knowledge base and RFP answers. Act and encourage sharing and excellence as one of a pool of resource, globally