About this role
Job summary The Hub Administrator will play a key role within Jewish Cares Administration Hub, providing professional, responsive and accurate administrative support across services in North West London. Working 36.25 hours per week, Monday to Friday, this is a fully onsite 12-month fixed-term role based at either Sidney Corob House in NW6 or Jack Gardner House in NW11, depending on business needs. The postholder will act as a first point of contact for visitors, staff and residents, manage enquiries, maintain accurate records, coordinate meetings and visitor arrangements, support HR, recruitment and payroll processes, and assist with financial, procurement, transport and health and safety administration. The role requires excellent customer service, organisation, communication and attention to detail, together with confidence using Microsoft Office, spreadsheets and administrative systems.
Main duties of the job We are looking for an organised, customer-focused and reliable Hub Administrator to join our Administration Hub, providing essential support across Jewish Care services. This varied role will see you acting as a key point of contact for colleagues, residents, tenants, families and visitors, while supporting the smooth day-to-day running of services. You will manage enquiries, maintain records, coordinate meetings and visitor arrangements, and provide administrative support across HR, recruitment, payroll, finance, procurement, transport and health and safety. This is an excellent opportunity for an experienced administrator who enjoys working in a busy environment, can manage competing priorities and takes pride in delivering a professional and welcoming service.
About us Jewish Care is the largest health and social care charity serving the Jewish community in London and the South East. Every week, our services support more than 12,000 people, delivered by over 1,200 dedicated colleagues across residential care, nursing, retirement living, community support, social work, and mental health services.
We provide care that is Jewish at heart, supporting older people and their families every step of the way while welcoming colleagues from all backgrounds. Guided by our values of Excellence, Integrity, Innovation, Compassion, and Inclusiveness, we are committed to delivering high-quality services where people feel valued, respected, and able to live meaningful lives.
Job description Job responsibilities
We are seeking a Hub Administrator to join our Administration Hub, providing high-quality, responsive and professional administrative support across Jewish Care services in North West London
You will be required to work 5 days per week onsite, at either our Sidney Corob House (NW6) or Jack Gardner House (NW11) depending on business needs.
This is an onsite role, working an average of 36.25 hours per week, Monday to Friday and fixed term for 12 months.
About the Service The Administration Hub provides essential administrative and operational support across Jewish Cares services in East London and Essex. Acting as a central point of contact, the Hub ensures a high standard of customer service for colleagues, residents, tenants, members, families and visitors.
The Hub supports a wide range of functions including reception services, financial administration, HR processes and health & safety compliance, helping to streamline workflows and support effective service delivery across multiple sites.
About the Role
As a Hub Administrator, you will play a key role in ensuring the smooth day-to-day running of services by providing professional, responsive and accurate administrative support.
Key responsibilities include: Reception & Customer Service
Acting as a first point of contact for visitors, staff and residents Managing enquiries by phone, email and in person Creating a welcoming, professional front-of-house environment Administrative & Operational Support
Maintaining accurate records and documentation across systems Supporting meeting coordination, visitor management and ID badge issuance Logging maintenance requests and ensuring health & safety documentation is up to date Managing office supplies and supporting basic financial and procurement tasks Ensuring confidentiality and data protection standards are upheld Staff, Resident & Tenant Support
Assisting with HR administration, recruitment processes and payroll support Supporting transport bookings and responding to general queries Handling personal allowance top-ups and signposting to relevant internal teams About You You will be organised, customer-focused and comfortable working in a busy, multi-task environment.
You will have: GCSEs (or equivalent) in English and Maths Experience delivering high-quality customer service Experience using systems, spreadsheets and Microsoft Office applications Strong communication skills, both written and verbal Good attention to detail and ability to prioritise tasks and meet deadlines Experience working collaboratively as part of a team It would be beneficial if you also have: Experience supporting financial or HR-related processes Basic knowledge of health & safety, data protection and confidentiality Willingness to undertake First Aid and Defibrillator training
Person Specification
General Requirements Essential
Please refer to job description above
Desirable
Please refer to job description above
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Jewish Care
Address
Camden
NW6 1DN
United Kingdom
Employer's website https://careers.jewishcare.org/ (Opens in a new tab)