About this role
Job summary
Are you an experienced and proactive Car Parking manager loooking to develop your career at a senior level in the North East?
The opportunity has arisen to join Synchronicity Care Limited (SCL) as the Interim Car Parking Manager. The post holder will provide operational leadership and management of car parking services across County Durham and Darlington NHS Foundation Trust sites.
This is a 6 - 12 month fixed term contract.
Full details of the job description and person specification are attached.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT), and offers its own Terms and Conditions.
Main duties of the job
The successful candidate will be responsible for the operational management and improvement of car parking services across Trust sites, ensuring arrangements are safe, effective, customer-focused and appropriately controlled.
A key focus during the interim period will be to review existing car parking arrangements, strengthen operational controls and develop a fair, transparent and evidence-based approach to the allocation and management of staff parking.
About us
Where available, visa sponsorship is subject to the role meeting the Home Office Skilled Worker eligibility requirements. This includes, but is not limited to, the role being eligible for sponsorship and meeting the applicable salary threshold and other immigration requirements. Eligibility for sponsorship will be assessed in line with current Home Office guidance.
This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.
We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
A Competitive salary Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time) Night Shift Working Allowances (where appropriate) Bank Holiday Working Allowances (where appropriate) Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job description Job responsibilities
Main duties of the role:
Provide day-to-day operational leadership and oversight of car parking services across Trust sites.
Ensure parking facilities, systems and processes are safe, efficient, compliant and customer-focused, including ANPR, barriers, payment systems and permits.
Review and and make recommendations to strengthen existing parking arrangements and operational controls, identifying and resolving issues such as congestion, inappropriate parking and infrastructure faults.
Lead a comprehensive review of staff parking eligibility, prioritisation and permit allocation, developing a fair, transparent and evidence-based approach.
Establish robust processes for parking applications, renewals, waiting lists, appeals and contractor/third-party parking.
Analyse parking capacity, utilisation, demand, complaints, appeals and enforcement data to inform operational decisions and identify improvement opportunities.
Work collaboratively with Trust teams, staff representatives, contractors, parking providers and other stakeholders to improve parking provision and the experience of patients, visitors and staff.
Report against established performance measures, and develop an improvement plan, with clear actions, responsibilities and timescales.
Ensure effective governance, compliance, financial oversight and risk management, including policies, procedures, contracts and relevant NHS car parking requirements.
Support the Facilities Manager in developing recommendations for improving parking availability and utilisation, including sustainable travel options, and establish a sustainable operating model beyond the interim appointment.
Person Specification
Experience Essential
- Significant experience of managing complex operational services, such as car parking, transport, facilities or estates, including services delivered across multiple locations. - Experience of reviewing and improving operational processes, systems and controls, using data and performance information to identify improvements and inform decision-making. - Experience of managing competing stakeholder requirements and resolving complex operational issues within a large or complex organisation. - Experience of developing and implementing policies, procedures, performance reporting and operational controls. - Experience of leading projects or service improvements and delivering agreed outcomes within defined timescales. - Experience of working independently, managing competing priorities and exercising appropriate operational judgement.
Desirable
- Experience of car parking management within the NHS, healthcare or another complex public-sector environment. - Experience of ANPR, parking permit and enforcement systems. - Experience of managing external parking contracts/providers and working with local authorities or transport providers on parking or sustainable travel initiatives.
Special Skills & Knowledge Essential
- Strong analytical, organisational and project management skills, with the ability to use data to support decision-making, prioritise effectively and deliver improvements within agreed timescales. - Excellent communication, interpersonal and stakeholder-management skills, with the ability to communicate sensitively and effectively with staff, patients, visitors, contractors and senior managers. - Ability to analyse complex operational issues, identify risks and inefficiencies, and develop practical, evidence-based solutions. - Ability to work independently, exercise sound judgement and manage competing demands within a complex operational environment. - Good understanding of health and safety, risk management, governance, compliance and operational controls. - Ability to develop clear reports, recommendations, policies and procedures for a range of audiences.
Desirable
- Knowledge of NHS car parking principles and relevant parking legislation, guidance and codes of practice. - Knowledge of ANPR, parking permit and enforcement systems and/or sustainable travel initiatives. - Understanding of contract/provider management and working with local authorities or transport providers.
Qualifications Essential
- Relevant professional qualification or equivalent level of knowledge and experience.
Desirable
- Relevant qualification or training in health and safety, risk management, facilities/estates management or a related field.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name CDD Services (Synchronicity Care Ltd)
Address Darlington Memorial Hospital
Hollyhurst Road
Darlington
DL3 6HX
United Kingdom
Employer's website https://www.cddft.nhs.uk/ (Opens in a new tab)