About this role
Job Title: Carrier Relations SpecialistJob DescriptionThe Carrier Relations Specialist serves as the primary point of contact for transportation partners in a fast-paced, phone-based environment. This role focuses on managing a high volume of inbound and outbound calls, supporting onboarding and account setup, resolving service issues, and building strong long-term relationships with carriers and customers. The position requires a polished, professional demeanor, strong communication skills, and