About this role
Job Summary"The Federal Law Enforcement Training Centers (FLETC), through strategic partnerships, prepares the federal law enforcement community to safeguard America's people, property, and institutions." We are a unique inter-agency organization preparing the next generation of law enforcement officers to meet our Nation's most pressing security challenges." Click here to learn more.
QualificationsA resume must be no more than two pages. If an applicant's resume exceeds two pages, the USAJOBS database will not allow the application to be submitted. For additional assistance, please visit: USAJOBS Help Center - Update your resume now so it meets new resume requirements Individual Occupational Requirement (IOR): Education Undergraduate and Graduate Education: Major study -- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled. Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis. OR Experience Specialized Experience (for positions above GS-5): Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology. In addition to the IOR above you must have at least one year of specialized experience equivalent to the GS-11 grade level in the Federal service providing technical and operational support for audiovisual, video teleconferencing, telecommunications, and multimedia systems used for meetings, conferences, ceremonies, training events, or similar activities. My experience includes operating, testing, troubleshooting, maintaining, or configuring A/V and VTC equipment; coordinating technical event requirements with customers, leadership, technical staff, contractors, or vendors; supporting event production planning and execution; developing or applying procedures, schedules, records, or technical documentation; assisting with system maintenance, upgrades, procurement, inventory, or budget requirements; and recommending technical solutions to improve system reliability, operational readiness, cost effectiveness, or user productivity. All qualifications and eligibility requirements must be met by the closing date of the announcement. Time-in-grade: Current General Schedule (GS) federal employees, and those that have served in GS positions within the last 52 weeks, must have served 52 weeks at the next lower grade, or a combination of the next lower grade level and an equivalent band in the federal service by the closing of this announcement. Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. IF YOU DO NOT SUBMIT ALL OF THE REQUIRED DOCUMENTATION, YOU WILL NOT RECEIVE CONSIDERATION AS A STATUS CANDIDATE. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Department of Homeland Security, you are not CTAP eligible. View information about CTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under CTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.
Major DutiesServing as a Telecommunications Specialist GS-0391-12 makes you a valuable member of the Federal Law Enforcement Training Centers (FLETC) team and mission. This position is located in the Directors Office (DO), Office of Public Affairs (DO/OPA), Media Support Branch (DO/OPA/MSB). The primary purpose of this position is to support the planning, acquisition, testing, integration, installation, utilization, and modification of telecommunications systems, facilities, services, and procedures Typical duties include: Providing technical support for audiovisual, video teleconferencing, telecommunications, or multimedia systems used to support meetings, conferences, graduations, ceremonies, training events, or other large-scale events; Operating, troubleshooting, testing, maintaining, or configuring equipment such as projectors, monitors, audio systems, microphones, assisted listening systems, control panels, video teleconferencing equipment, presentation systems, or customized audiovisual systems; Coordinating event production requirements with customers, management officials, technical staff, vendors, contractors, facilities personnel, or other stakeholders to ensure events are properly scheduled, staffed, tested, and supported; Reviewing, preparing, or troubleshooting presentation files, audio/video materials, graphics, or other multimedia products to ensure accuracy, completeness, formatting, synchronization, and operational readiness; Supporting the planning, maintenance, upgrade, or integration of audiovisual, video teleconferencing, telecommunications, or network-connected systems; Developing or applying standard operating procedures, schedules, checklists, records, or technical documentation for the use, operation, maintenance, or security of telecommunications, audiovisual, or multimedia systems; Assisting with budget, procurement, warranty, maintenance contract, property accountability, or inventory activities related to telecommunications, audiovisual, information technology, or multimedia equipment; and Identifying technical issues, operational risks, resource needs, or system improvement opportunities and recommending solutions to management. View common definitions of terms found in this announcement: Common Definitions.