About this role
Job SummaryYou will serve as a QUALITY ASSURANCE SPECIALIST in the QUALITY ASSURANCE AUDIT BRANCH (723) in the INSPECTION, TEST, AND QA DIVISION LIFTING AND HANDLING DEPARTMENT of the NORFOLK NAVAL SHIPYARD.
QualificationsTo qualify for the GS-11, your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience demonstrating the ability to plan and conduct audits, program reviews, inspections, and/or organizational evaluations to evaluate compliance with established policies, procedures, standards, and requirements. Experience researching and analyzing information. Experience interviewing personnel, developing audit plans and identifying findings and root causes. Experience preparing reports, memorandums, and recommendations, communicating audit results through in-briefs and out-briefs and reviewing and maintaining quality-related databases or tracking systems (e.g., monitors, CTS, QPS). Experience recommending corrective actions and process improvements and effectively communicating with management and stakeholders both orally and in writing. Experience applying quality assurance principles, evaluating organizational processes, and supporting continuous improvement initiatives is highly desirable. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Major DutiesYou will conduct internal program, process and Weight Handling Equipment (WHE) audits to identify quality problems and opportunities for improvements.You will develop/revise audit plans, assemble and train audit team members, direct audit evolutions, prepare reports and conduct follow-ups to assure that corrective/preventive actions have been implemented.You will conduct investigations of reported equipment/system failures to identify responsible parties, root causes and corrective actions needed to prevent recurrence.You will conduct studies of work processes by collecting, sorting, grouping and analyzing process data for quality trends.You will review training materials and conducts quality assurance training classes for employees of the Crane/Rigging Shop.You will develop/revise work documentation forms and process control procedures to improve product reliability.You will recommend quality improvements to shop management based on lessons learned from audits, investigations analysis, and special studies results.