About this role
Job description
This technical resource would be part of the Corporate Sales Systems Development and Support team. You will manage the delivery of assigned tasks in the implementation of DocuSign CLM projects across the Experian enterprise and helping the businesses support and maintain the CLM application.
A key part of the role will be to perform configuration, customization & administration using DocuSign CLM and provide ongoing technical support of the production & sandbox environments.
Key Responcibilities
Perform administration, configuration and customization as per requirements on the DocuSign CLM platform related to Forms, Templates, Clause library, Approvals and Workflows.Perform assigned Project tasks, Change Requests, Enhancements and bug fixes, based on User Stories through Build, QA, UAT, and Deployment, while ensuring minimal post go live issues.Understand data flows across CRM, CPQ & Contract Life cycle Mgmt. Systems and processes within these business systems.Work closely with the Docusign CLM & Insight product owners and Scrum Master to provide technical development, administration and maintenance with respect to Docusign CLM & InsightsWork closely with UAT Team to define and execute functional, regression, unit and user acceptance testing.Provide ongoing troubleshooting of incidents, partner with 3rd-party consultants and Dev resources to address issues and raise data quality concerns as necessary
Qualifications
At least 5 years of relevant experience required University/College Degree preferred DocuSign CLM certification preferred Salesforce CRM Certifications preferred Agile Certifications prefered Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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