About this role
Salary: £40,000 - 45,000 per year
Requirements: Minimum 2 years experience in a 2nd Line IT Support or equivalent IT professional roleExtensive experience providing field-based IT support within customer environmentsProven experience in operating system deployment, imaging, configuration, maintenance, and troubleshootingProven experience in PC hardware installation, replacement, commissioning, and supportUnderstanding of networking fundamentals, including IP addressing and connectivity troubleshootingExperience performing data backup, migration, and restoration activitiesDemonstrated ability to support IT infrastructure and end-user technologyExcellent written and verbal communication skills, with the ability to engage confidently with customers and colleaguesStrong technical troubleshooting and problem-solving skillsFlexible approach to work, with a willingness to travel as requiredMust hold a full driving licence Responsibilities: Provide dedicated technical deployment support to the wider Field Service DepartmentDeliver planned technology refreshes and infrastructure lifecycle activities across the installed analyser baseExecute field-based activities including Windows operating system upgrades, security patch remediation, system reimaging, IT hardware replacement, software installation and configuration, data migration, and system validationWork closely with Field Service Engineers, Technical Support, Product Management, and customersEnsure upgrades and deployments are completed efficiently while maintaining analyser performance and minimising disruption to laboratory operations Technologies: HardwareSupportSecurityWindowsDevOps More:
We are recruiting two Field Deployment Engineers, one covering the Northern Territory and the other covering the Midlands Territory. This is a fixed-term contract until March 2027. In this role, you will support our Field Service Department in delivering technology refreshes and lifecycle activities across the installed analyser base, working closely with internal teams and customers to maintain performance and reduce disruption to laboratory operations.
last updated 35 week of 2026