About this role
Salary: £50,000 - 52,000 per year
Requirements: 5+ years of project delivery and technical implementation experience, ideally within an MSP environmentStrong hands-on experience with Azure, Intune and the full Microsoft 365 suiteExperience with network infrastructure; HP/Aruba Central experience is advantageousProven ability to manage multiple concurrent projects and client relationshipsStrong communication skills, comfortable presenting to clients and working with both technical and non-technical stakeholdersAbility to work independently and take ownership of delivery from start to finishFull UK driving licence and UK passport required; our role involves client site visits and occasional overnight travel Responsibilities: Leading end-to-end project delivery and technical implementations across server, network, Azure, security and application environmentsManaging multiple concurrent projects, coordinating internal technical resources to ensure on-time, high-quality deliveryAttending client meetings alongside our Sales and Account Management team to scope requirements and present technical solutionsProducing Technical Request Documents (TRDs) and working with our Sales team to deliver the right solutions from our product stackScoping and costing infrastructure solutions, presenting options to clients and guiding them to the most suitable approachActing as the senior technical escalation point for complex issues passed up from our Service Desk and Technical Services teamsArranging and leading customer technical reviews, identifying recurring issues and putting remediation plans in placeParticipating in the Change Approval Board, reviewing and validating CAB requests for internal and customer-facing changesMentoring and developing junior technical team members, sharing knowledge and best practice back through our support teamsContributing to internal process improvement and keeping our product stack current with emerging technologies Technologies: ArubaAzureCloudSupportMicrosoft 365NetworkSecurityOffice 365DevOps More:
We are a well-established and growing Managed Service Provider based in Preston, delivering enterprise-grade IT infrastructure, cloud and security solutions to a wide range of business clients. This is a senior, hands-on implementation and project management role at the highest technical level within our service teams, working closely with our Technical Director, Account Management and Sales teams. We offer up to £50,000 DOE, car allowance, company performance bonus, 25 days leave plus bank holidays, health care, office-based working in Preston with hybrid flexibility, client site visits including occasional overnight stays, opportunities to work with cutting-edge technologies and attend industry events, and a supportive team environment with genuine career development.
last updated 35 week of 2026