About this role
Salary: £30,000 - 35,000 per year
Requirements: 1–2 years experience working within a Managed Service Provider (MSP) environmentBackground in a Service Desk, IT Support, or Technical Support roleStrong understanding of Microsoft technologies including Microsoft 365, Azure and Entra IDGenuine enthusiasm for Artificial Intelligence, automation and emerging technologyStrong problem-solving and analytical mindsetExcellent communication and stakeholder engagement skillsSelf-motivated with a proactive approach to your own developmentFull UK driving licence and access to your own vehicleRight to work in the UK Responsibilities: Supporting the implementation and development of AI and automation solutions for our clientsWorking alongside experienced engineers to design and deliver Microsoft AI-powered workflowsContributing to the development and rollout of Microsoft Copilot, Power Platform and Azure AI solutionsAssisting with the analysis of client environments to identify AI and automation opportunitiesDocumenting processes, solutions and outcomes to a high standardKeeping up to date with the latest developments in AI technology and Microsofts product roadmapSupporting the wider service desk team during busy periods where required Technologies: AIAzureCopilotSupportMicrosoft 365Office 365CloudPowerShellPython More:
We are a growing Managed Service Provider (MSP) based in Preston, delivering innovative technology solutions to businesses across the UK. This is a permanent, full-time role based at our Preston HQ with hybrid working (3 days in the office, 2 days from home), Monday to Friday. We offer a salary of up to £35,000 basic plus a 10% annual bonus, fully funded training and certifications, a clear progression pathway into a mid-level AI Engineer role, and a supportive, collaborative team environment with exposure to cutting-edge AI and Microsoft technologies from day one.
last updated 35 week of 2026