About this role
Job summary
Women and Children's Services provide care to some of the most vulnerable patients and families within our communities. These diverse and dynamic services require strong operational leadership to ensure safe, effective and compassionate care, while supporting workforce wellbeing, service sustainability and continuous improvement.
As a Band 7 Operational Manager, the post holder will be responsible for the day-to-day operational management of designated services, ensuring delivery of key performance, quality, activity and workforce objectives. Working collaboratively with clinical, nursing, corporate and multidisciplinary colleagues, they will support organisational priorities and respond to the changing needs of patients, families and staff.
The role requires a proactive and visible leader who can balance operational delivery with service development and transformation. The post holder will lead improvement initiatives, manage resources effectively and use data and performance information to support informed decision-making and sustainable improvements.
This is an exciting opportunity to contribute to the ongoing development of Women and Children's Services, helping to deliver responsive, efficient and patient-centred care while fostering a culture of innovation, accountability and staff wellbeing.
Main duties of the job
To understand the role in more detail, please refer to the attached job description and person specification.
About us
We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.
We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.
We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as 'outstanding' for care and our King's Mill Hospital as the only 'outstanding' NHS-run hospital in the East Midlands.
Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:
Skilled Worker visa: eligible healthcare and education jobs - GOV.UK
Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.
Job description Job responsibilities
To understand the role in more detail, please refer to the attached job description and person specification.
Person Specification
Knowledge & Understanding Essential
Demonstrable knowledge of NHS operational management, service delivery and performance management. Knowledge of national healthcare targets and standards, including RTT, waiting list management, patient access and quality performance requirements. Understanding of service improvement methodologies and change management principles. Knowledge of governance, risk management and performance monitoring processes. Understanding of workforce, financial and resource management principles.
Desirable
Knowledge of Women & Children's services and associated operational challenges. Knowledge of NHS funding mechanisms and business planning processes. Training in quality improvement methodologies such as Lean, Six Sigma or Model for Improvement. Experience of service benchmarking and utilisation of comparative performance data. Experience of Cost Improvement Programmes (CIPs) and efficiency planning.
Qualifications & Professional Development Essential
Degree level qualification or equivalent experience in management, healthcare, business or related field. Evidence of continued professional development. Relevant management or improvement training.
Desirable
Master's Degree or equivalent experience. Leadership or management qualification. Project Management qualification (e.g. PRINCE2, MSP).
Experience Essential
Significant experience in operational management within an NHS or healthcare setting. Experience of managing operational performance against key targets and KPIs. Experience of service planning, business case development and service improvement. Experience of analysing and presenting complex performance information and operational data. Experience of staff management, leadership and performance management. Experience of implementing change and driving service improvement.
Desirable
Experience within Women & Children's services. Experience leading divisional or service-wide transformation programmes. Experience of managing complex service redesign projects. Experience of presenting information to senior management groups and committees. Experience managing multidisciplinary teams. Experience of financial management and budget responsibility.
Skills & Abilities Essential
Strong leadership skills with the ability to motivate, influence and engage teams. Excellent communication and interpersonal skills, with the ability to build effective relationships across professional groups. Ability to analyse, interpret and communicate complex data and performance information. Strong problem-solving and decision-making skills, with the ability to identify solutions and implement improvements. Ability to manage competing priorities and deliver results in a fast paced environment. Excellent organisational and project management skills. Competent IT skills, including Microsoft Office applications and performance reporting systems.
Desirable
Advanced facilitation and coaching skills. Experience delivering formal presentations and workshops. Advanced Excel, Power BI or business intelligence skills. Experience of NHS reporting systems and dashboards.
Personal Attributes Essential
Demonstrates the Trust values and behaviours. Resilient, adaptable and able to work effectively under pressure. Committed to continuous improvement and delivering high-quality patient-centred services. Collaborative and inclusive approach to leadership. Professional, credible and able to challenge constructively when required.
Other Requirements Essential
Ability to travel between Trust sites and external venues as required. Flexible approach to working arrangements to meet service requirements. Commitment to equality, diversity and inclusion.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust
Address King's Mill Hospital
Mansfield Road
Sutton-in-Ashfield
NG17 4JL
United Kingdom
Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)