About this role
Zencargo is a modern, AI-powered global freight forwarder building smarter supply chains. We combine expert multi-modal freight execution (ocean, air, road, and rail) with Luca, our proprietary AI co-pilot, to deliver real-time visibility, proactive exception management, and precise control over costs, performance, and inventory. As Senior Business Development Manager for the USA, you will play a pivotal role in accelerating our North American growth. You will own the strategy and execution of new business acquisition, expanding our footprint with mid-market and enterprise shippers who want to turn their supply chains into a competitive advantage. Business Growth & Strategy – Develop and execute a focused business development plan that aligns with Zencargo’s US objectives and drives sustainable, high-quality revenue growth. Market Expansion – Identify, evaluate, and pursue new opportunities across priority verticals and trade lanes; open new markets and strategic partnerships that strengthen our competitive position in the US. Stakeholder Management – Build and nurture trusted relationships with key decision-makers at client organisations, industry partners, and internal teams to create long-term value. Sales & Commercial Leadership – Own the end-to-end sales pipeline from prospecting through close, ensuring rigorous CRM hygiene, accurate forecasting, and consistent delivery against targets. Negotiation & Deal Structuring – Lead complex, high-value negotiations and structure commercial agreements that maximise value for both Zencargo and the customer while managing risk. Cross-functional Collaboration – Partner closely with Marketing, Product, Operations, and Customer Success to deliver a seamless market-entry and client experience. Performance & Market Insight – Use data and market intelligence to track performance, refine go-to-market approaches, and provide clear, actionable updates to senior leadership.