About this role
We are looking for an IT Support Manager to own, scale, and secure the core SaaS tooling, identity architecture, and endpoint management infrastructure that underpins our organisation. Working closely with our InfoSec and Engineering teams, you’ll work with the IT team to architect and drive our internal IT environment as Ravelin scales internationally. This is a mid-senior, high-ownership role where you will bridge operational excellence and security architecture. Rather than just clearing tickets, you will focus on eliminating operational friction through automation, hardening our security posture, and designing scalable systems that provide a seamless experience for our hybrid workforce. If you thrive on transforming manual IT processes into automated workflows, driving Zero-Trust access models, and leading high-impact operational initiatives, we’d love to speak with you.