About this role
Job summary
*PLEASE NOTE THE DATE FOR INTERVIEW WILL BE THURSDAY 24TH SEPTEMBER*
Are you a compassionate, organised individual with a passion for making a real difference in peoples lives?
If so this is an exciting opportunity for the right candidate to join our dynamic team of existing Care Co-ordinators, working with the GP Surgeries that form Wakefield North Primary Care Network (PCN)
In this vital role you will support patients by co-ordinating their health and social needs, working to achieve better independence and quality of life
You will be part of our growing multi-disciplinary additional roles team, who all work together to support our GP practices and their patients. The roles currently include care coordinators, clinical pharmacists, pharmacy technicians, paramedics, health and wellbeing coaches, social prescriber, mental health practitioner and a home visiting nursing team.
Main duties of the job
The successful candidate will be part of the GP Surgery team, working independently as well as part of a team to help and support anyone that would benefit from working with a care co-ordinator, such as our frail and elderly or those with a long-term condition, or anyone that would benefit from the support from this exciting and varied role.
The Care Co-ordinator will proactively (not an exhaustive list):
identify and work with a cohort of patients to support their personalised care requirementsconsult with patients and family members to bring together all of their identified care needs into a single personalised care and support planengage with patients living in care homessupport housebound patientssupport patients with long-term conditions and/or work alongside primary care colleaguesmake contact with patients diagnosed with cancer to undertake cancer reviews, and support the cancer screening programmeidentify patients, and support GP practices, with non-medical interventions with referrals to external agencies/partnerssupport patients living with Dementia and their carersperform health checks on patients that are aged 75 and oversupport patients who are on the Learning Disability Registersupport patients who are informal carerswork with the pharmacy team to undertake frailty reviews with patients who are housebound
About us
Wakefield North PCN consists of six GP practices on the eastern side of Wakefield District (Henry Moore Clinic, Riverside Medical Centre, Tieve Tara Medical Centre, Station Lane Medical Centre, St Thomas Road Surgery and Newland Surgery). We are a friendly and forward-thinking PCN, who support the development of our team members.
Our PCN is committed to improving the care provided to our patients, reducing health inequalities and raising the standards and quality of our general practices. We are always seeking to work collaboratively with community and voluntary services as well as social enterprise organisations to benefit the health and wellbeing of our patients.
Job description Job responsibilities
For the full Job Description and Person Specification for this role please see the supporting documents attached.
Person Specification
Qualifications Essential
GCSE Grade c (4) or above in English and Maths, or equivalent
Desirable
Experience of working in a support role either in the health and social care sector or within a customer focused based organisation Evidence of undertaking the relevant care coordinator training and/or the care certificate NVQ Level 3, Advanced Level or equivalent qualifications
Experience Essential
Experience of working in a multi-disciplinary team Experience of clearly communicating with a range of stakeholders, with excellent writing skills Experience of working under pressure and managing varying workloads and changing demands Excellent verbal and written communication skills Excellent interpersonal skills and customer service Can treat patients with respect, empathy and compassion Enthusiasm and commitment to achieving better outcomes for patients Ability to organise oneself and others affectively Can work on own initiative and prioritise workload Ability to recognise own limitations in the context of the role and seek advice and assistance Ability to travel across the PCN locality on a regular basis, including to visit people in their own homes, with a full UK driving license and access to a car
Desirable
Previous knowledge of working in the NHS or primary care or a similar health and social care setting Evidence of working in/with care homes Experience of working in a Primary Care environment Use of SystmOne
Attributes Essential
Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support. Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences Acts with integrity and professionalism at all times and is conscientious and committed to provide a high-quality service. Is compassionate, adaptable and self-motivated Is able to work as part of a multi-disciplinary team, and plan and organise along with working under pressure
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Conexus Healthcare CIC
Address Wakefield North PCN
Fryston Road Surgery
175 Fryston Road
Castleford
West Yorkshire
WF10 3LP
United Kingdom
Employer's website https://conexus-healthcare.org/ (Opens in a new tab)