About this role
Job summary
North Cumbria Crisis Team is looking for highly motivated Clinical Support Assistants to join out newly developed Crisis Service.
You will have the opportunity to base in Carlisle or Workington to deliver high quality care to our patients in the community across North Cumbria.
You will work as part of an MDT, complimented by Nurses, Occupational Therapists, Social Workers and medical staff.
If you have excellent communication skills, work well in a team and are committed to making a difference to our patients, then your characteristics are just what we are looking for.
Main duties of the job
To assist in the delivery of care to service users who have a variety of needs, diverse presentations and a range of mental health conditions, cognitive and/or learning disabilities under the direction of a registered practitioner. The overall responsibility for the service user remains, at all times with the registered practitioner.To implement and evaluate care within a prescribed framework as a member of the care team ensuring that high quality, individualised care is delivered and that this promotes recovery and wellbeing and maximises independence.To support the team in providing excellent and effective person centred care.To provide compassionate care that is based on empathy, kindness, respect and dignity. To actively engage with supervision and appraisal process as identified in Trust policy.
About us
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.
Job description Job responsibilities
Please find attached job description for full details.
Advertising date : 25th August 2026
Closing date : 8th September 2026
We welcome your application.
Person Specification
Education and Qualification Essential
Completion of a competency-based programme within probationary period OR equivalent demonstrable experience Knowledge of care related procedures, clinical observation, relevant legislation
Desirable
evel 3 qualification in a healthcare related subject OR a portfolio of equivalent demonstrable experience
Skills and Competencies Essential
Good interpersonal and communication skills Ability to undertake PMVA (Prevention and Management of Violence and Aggression) training Verbal and written communication skills Effective Time Management
Desirable
Ability to prioritise tasks Accurate record keeping skills
Knowledge and Experience Essential
Previous care experience Person centred care approach Understanding of mental health and/or learning disabilities needs Safeguarding knowledge Awareness of carer needs
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Cumbria, Northumberland, Tyne and wear (CNTW) NHS Foundation Trust
Address Carleton Clinic/Lillyhall Business Centre
Carlisle / Workington
CA1 3SX
United Kingdom
Employer's website https://www.cntw.nhs.uk/careers/ (Opens in a new tab)