About this role
*About The We Store*
The We Store is an expanding cannabis retailer dedicated to providing superior product knowledge, exceptional value, and an unbeatable customer experience. We are seeking a passionate, goal-driven, and highly organized *Store Manager* to lead our team at our Exmouth location in Sarnia.
*Job Overview*
As the Store Manager, you will oversee day-to-day retail operations, drive sales performance, ensure strict compliance with AGCO standards, and build a high-performing team. Your primary focus will be delivering an exceptional customer service experience that keeps guests returning.
*Key Responsibilities*
* *Customer Experience:* Drive a customer-first retail culture, ensuring every customer receives knowledgeable, friendly, and efficient service. * *Staff Management & Development:* Lead, coach, schedule, and mentor store associates. Foster an engaging, positive team environment. * *Compliance & Regulatory Standards:* Ensure 100% adherence to Alcohol and Gaming Commission of Ontario (AGCO) regulations and Ontario Cannabis Store (OCS) operational guidelines. * *Inventory & Stock Management:* Oversee receiving, auditing, stock reconciliation, and inventory tracking to minimize shrinkage and ensure optimal product availability. * *Financial & Budgetary Control:* Manage daily store operational budgets, track key performance indicators (KPIs), and optimize store sales and profitability. * *Communication:* Facilitate clear, active communication between store staff, management, and Corporate/inter-company teams.
*Qualifications & Requirements*
* *Experience:* Minimum of 2 years in retail management; proven track record in sales and staff leadership. * *Cannabis Knowledge:* Strong familiarity with OCS product lines, cannabis strains, formats, and current industry trends. * *Technical Skills:* Tech-savvy with proficiency in both Apple and Microsoft operating systems, including Microsoft Excel and modern POS platforms. * *Certifications:* Valid AGCO CannaSell Certification and clean Police Vulnerable Sector Check (must be completed prior to start date; _not required to apply_). * *Licensing:* Valid Ontario Class G Driver?s License with a clean driving abstract. * *Skills:* Strong interpersonal and leadership skills, excellent verbal and written communication, and strong problem-solving abilities.
*Compensation & Benefits*
* *Performance Bonuses:* Opportunity to earn a monthly performance-based bonus following 6?12 months of successful, continuous employment.
Job Type: Full-time
Pay: $50,000.00-$60,000.00 per year
Benefits: * On-site parking * Store discount
Application question(s): * Do you have a valid G Drivers License? * Please include a cover letter with you application
Education: * Bachelor's Degree (preferred)
Experience: * Retail Management: 2 years (required)
Licence/Certification: * G Driving License (required)
Work Location: In person