About this role
Salary: £40,000 - 40,000 per year
Requirements: Exceptional customer-facing service skillsCalm under pressure and comfortable dealing with high-level, demanding individualsGood knowledge of modern Windows and troubleshootingGood knowledge of Microsoft Office for support and troubleshootingExperience with mobile device setups and handset migrationsExperience administering Active Directory, Entra and Microsoft ExchangeExperience enrolling devices into Intune and EntraExperience with PC migrations and user data transfer to new machinesFamiliarity with and troubleshooting of Apple MacsNetworking knowledge including DNS, DHCP and IP subnettingGood working experience of Microsoft 365, Intune and Conditional AccessWorking knowledge of Mimecast, email filtering and SPFDesirable: SonicWall or WatchGuard firewallsDesirable: IP telephony knowledgeGenuine interest in technologyAbility to multitask and manage sensitive documentsMinimum of 4 years experience in flexible environments with a wide-ranging skill set Responsibilities: Provide professional helpdesk support for prestigious legal firms in central LondonSupport rollouts, infrastructure upgrades, deployments and server migrationsAssist users with Microsoft Office issues and troubleshootingSet up and migrate mobile devices to new handsetsAdminister Active Directory, Entra and Microsoft ExchangeEnrol devices into Intune and EntraMigrate user data during PC upgrades and replacementsTroubleshoot Apple MacsSupport networking and email security-related issues Technologies: Active DirectorySupportMicrosoft 365MobileSecurityWindowsOffice 365 More:
We provide professional helpdesk support for prestigious legal firms in the central London area. Our team is involved in a wide range of projects, including rollouts, infrastructure upgrades, deployments and server migrations, offering varied and hands-on work in a flexible environment. We are looking for someone with broad technical skills, strong customer service ability and a genuine interest in technology.
last updated 34 week of 2026