Description We are seeking an experienced Program Implementation Manager to drive end-to-end delivery across complex, multi-workstream projects involving internal teams and third-party delivery organizations. The right candidate is a hands-on program management professional who brings rigor, structure and pace to delivery. You are confident in navigating complexity across multiple concurrent workstreams and comfortable taking ownership in a senior role. You will have end-to-end accountability for program delivery, financial performance and outcomes, ensuring priorities stay aligned, and delivery remains on track. Briefing Key Responsibilities Program Delivery <ul><li>Own and drive the full implementation lifecycle from planning through to go-live and pathway into business as usual</li><li>Build and maintain detailed program plan, milestone schedule and critical path analysis across all workstreams</li><li>Co-ordinate delivery across all Ohpen and 3rd party teams and workstreams, actively managing interdependencies and resolving blockers.</li><li>Manage external dependencies across other programs and organizational change activity ensuring these are visible and tracked at program level</li><li>Own and operate a formal change control process, ensuring scope changes are assessed, approved and reflected in plans and budgets</li><li>Ensure program objectives remain aligned to business goals as the program evolves, flagging and managing drift proactively</li></ul> Risk & Assurance <ul><li>Own the program risk framework, including risk appetite, mitigation strategies and escalation thresholds</li><li>Maintain a live RAID log, ensuring risks and issues are actively managed, mitigated and escalated appropriately</li><li>Own program quality gates and milestone reviews, ensuring delivery meets agreed standards and assurance requirements throughout the lifecycle</li></ul> Resource & Financial Management <ul><li>Own the program budget, tracking spends against forecast and reporting on financial position regularly</li><li>Ensure the right skills and capacity are in place across workstreams, managing resource conflicts and working with third parties to address gaps</li><li>Maintain program business case integrity and support benefits realisation planning and tracking</li></ul> Reporting & Governance <ul><li>Track and report program progress accurately and consistently across all workstreams</li><li>Prepare regular updates for the Delivery Director and Ohpen Executive team, bringing clear program status, risks and recommendations</li><li>Ensure reporting is timely, accurate and appropriate for each audience</li></ul> Stakeholder & Third-Party Management <ul><li>Act as the primary point of contact for senior internal and external stakeholders, including sponsors and business leads</li><li>Lead and co-ordinate third-party delivery organizations, holding vendors accountable to plans, quality standards and agreed deliverables</li><li>Manage escalations and facilitate resolution across organizational boundaries</li></ul> About You Essential Requirements <ul><li>You have proven experience delivering major transformation or implementation programs, ideally within the Dutch Financial Services industry. </li><li>You are experienced in planning and coordinating complex, multi-workstream projects, involving multiple teams and stakeholders. </li><li>You bring strong program management experience and are comfortable taking ownership of delivery from planning through execution. </li><li>You have experience managing program budgets, including tracking and reporting on financial performance. </li><li>You are confident in resource planning across complex, multi-party delivery environments, balancing priorities, and dependencies. </li><li>You have experience owning change control processes and ensuring delivery remains aligned with the agreed business case. </li><li>You have a strong track record of managing third-party delivery partners, setting clear expectations, and holding them accountable for delivery. </li><li>You are comfortable preparing and presenting program updates to senior stakeholders and steering committees. </li><li>You are fluent in both Dutch and English (essential). </li></ul> Desirable Requirements <ul><li>You have experience with technology implementations within Dutch Financial Services. </li><li>You are comfortable working across both agile and waterfall delivery environments. </li><li>You have experience working on multi-vendor or systems integration programs. </li><li>You have experience supporting or owning benefits of realization frameworks and tracking whether programs deliver their intended outcomes.</li></ul> Why us? What We Offer <ul><li>A senior leadership role with end-to-end ownership of a strategic transformation program</li><li>The opportunity to work with leading financial institutions on a complex, high-impact implementation</li><li>A collaborative environment where you'll partner with experienced delivery, technology, and business teams</li><li>Competitive compensation and benefits</li><li>The opportunity to make a lasting impact by delivering a program that will shape future business operations</li></ul>

Program Implementation Manager @ Ohpen

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