About this role
DESKTOP ENGINEER - Anchorage AK
Job Description: ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
$39.97 - $59.12 Hourly
Open to the general public and any current Municipal employee. This is a non-represented position (no union affiliation) and is subject to the provisions of the Personnel Rules of the Municipality of Anchorage. DEPARTMENT: Information Technology HOURS OF WORK: Monday thru Friday 8am to 5pm LOCATION: 632 W 6th Ave, 4th Floor - City Hall To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.
Example of Duties
The Desktop Engineer, under general direction, will apply analytical and problem solving skills to identify and resolve issues in order to maximize the benefit of IT system investments. Responsible for both the configuration and operation of system tools used to manage the Microsoft Windows desktop infrastructure, application packaging, and desktop compliance. Monitors system performance for accuracy, efficiency, and recommends technical upgrades. Provides technical advice, guidance and informal training to both coworkers and customers. Acts as primary point of escalation for Office of Information Technology (OIT's) Direct Services team of nine when technical issues exceed their scope of knowledge or skill set. Lead teams of two or three member in support of OIT project efforts. Perform other duties as assigned.
Additional Qualifications/Responsibilities: Minimum Qualifications / Substitutions / Preferences
High school diploma, GED or equivalent and eight (8) years of experience in the field related to the position.
OR
Associate’s degree in Computer Science, Business Administration or a related discipline and six (6) years of experience in the field related to the position.
OR
Bachelor’s degree in Computer Science, Business Administration, or a related discipline and four (4) years of experience in the field related to the position.
OR
Master’s degree in Computer Science, Business Administration, a related discipline and two (2) years of experience in the field related to the position.
Satisfactory background check which includes criminal, education, and employment history at time of hire.
Valid State of Alaska Driver’s License with satisfactory driving record at time of hire. Satisfactory Criminal Justice Information System (CJIS) background check within 30 days of hire