About this role
Job summary
We are looking for a Senior Business and Performance Improvement Manager who combines intellectual curiosity and analytical rigour with a strong delivery focus.
The postholder will be comfortable constructively challenging senior leaders, explaining complex information to clinical and non-technical audiences, and moving from insight to sustained improvement. They will be collaborative, inclusive and resilient, able to work autonomously at pace while maintaining accuracy, good judgement and a clear focus on better care and better use of resources.
If you are motivated by turning insight into action, challenging the status quo and delivering meaningful improvement, we would love to hear from you.
Main duties of the job
The successful candidate will provide strategic and operational leadership across the following areas:
Trust Performance Management Framework Data Quality and Information Governance Clinically Meaningful Dashboards and Digital Partnerships Performance Analysis, Insight and Executive Assurance Performance Improvement and Recovery Business Planning, Productivity and Financial Improvement Policy, Service Development and Research Leadership, People and Resources Governance, Relationships and Representation Candidates who are shortlisted will be invited to undertake an:
Assessment (virtual) on Wednesday 9th Sept 2026
Interviews will take place on Friday 18th September 2026
Please ensure you are available on these dates.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles.
Applicants must have the right to work in the UK for the duration of the role.
We look forward to receiving your application!
Job description Job responsibilities
For a full breakdown of the Job Role and Responsibilities please find the Job Profile attached to this job listing.
Person Specification
Qualifications Essential
Master's degree or equivalent knowledge and experience in business management, performance, analytics, improvement, healthcare management or a related field. Relevant postgraduate management, leadership, programme management, improvement or analytics qualification, or equivalent specialist experience. Evidence of extensive and recent continuing professional development in performance management, business intelligence, quality improvement and senior leadership.
Experience Essential
Substantial senior-level NHS experience in business management, operational performance, information, service improvement or a closely related function within a large and complex organisation. Proven experience of developing and implementing performance management frameworks, metrics, reporting and review processes across multiple services or divisions. Proven experience of improving data quality and working with Digital or informatics teams to develop meaningful dashboards and business intelligence products. Highly developed analytical capability, including interpretation and triangulation of complex datasets and communication of findings to executive, clinical and operational audiences. Experience of leading complex cross-organisational improvement, recovery, transformation or productivity programmes and delivering measurable benefits. Experience of annual business planning, demand and capacity, financial recovery or cost improvement, business cases, risk management and benefits realisation. Experience of line management and of leading through influence within complex matrix arrangements.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Surrey and Borders Partnership NHS Foundation Trust
Address 18 Mole Business Park
Randalls Road
Leatherhead
KT22 7AD
United Kingdom
Employer's website https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)