About this role
Job summary
The Housekeeper reports into the Facilities & Patient Experience Manager. The housekeeping team are responsible for providing high quality cleaning services across the Hospice in order to offer a safe, clean and welcoming environment to patients, visitors and staff.
Main duties of the job
The Housekeeper team will be responsible for maintaining cleanliness and ensuring compliance with safety and infection control standards. To undertake other cleaning duties as directed by needs of the service.
About us
St Giles Hospice is a registered charity founded in 1983 by the Reverend Paul Brothwell, originally to improve the care of local people dying with cancer.
We now support patients, and their loved ones, living with a terminal illness. Our dedicated team provides individually-tailored care, free of charge, either at the hospice or in patients own homes across our communities.
We spend close to £10 million a year providing our specialist services. With less than a quarter of this funded by the Government, we rely heavily on donations and income generation from the local community.
Job description Job responsibilities
Job Activities:
Complete housekeeping duties using the cleaning materials and equipment as trained, ensuring health and safety aspects are taken into consideration.
Report any faults with materials or equipment immediately to Ward Manager or in their absence, to the person in charge.
Cleaning of patient bedrooms and ensuites
Cleaning toilets/bathrooms/kitchen areas
Cleaning office accommodation
Vacuuming, dusting, emptying bins, checking sinks, cleaning phones
Cleaning common corridors
Vacuuming, dusting, cleaning skirting boards, window cleaning.
Cleaning specialist areas (as required)
Barrier cleaning within infection control guidelines
Preparing patient trays e.g. for dining, water, beakers
Washing up (using dishwasher) and putting away
Floor cleaning
- Carpets
- Hard Floors (Using industrial equipment).
Waste removal both general, food and clinical where applicable.
Laundry
- Washing/Ironing
- Putting personal/hospice clothing/bedding into storage.
Covering other areas of need as required
Report accidents, incidents and near misses and security concerns without any delay as per policy to the unit managers or person in charge
Take reasonable care for own health and safety and that of anyone who may be affected by any acts and omissions on the post holders behalf.
Standards
To maintain the agreed cleaning standards of the unit/department area and be responsible for the cleaning of resident areas, clinical areas (including the clean and dirty utility rooms), unit offices/rest rooms, resident lounges, bathrooms, toilets and all furniture, equipment, fixtures and fittings therein.
Supporting voluntary helpers supporting the Housekeeping Team
Reporting all faulty equipment to the Facilities/ Nurse in Charge/Stewards as appropriate
Liaising with nursing staff about the needs of patients as required
Undertaking any other duties as may reasonably be requested by management
Adhering to health and safety regulations, infection control protocols, and proper use of cleaning chemicals
Other:
To respect patient and staff confidentiality
To undertake all mandatory training and updates
Following infection control procedures and policies as they apply to the Housekeeping Services Department
To follow agreed cleaning protocols
To be aware of and follow Health & Safety and other relevant Hospice policy and procedures
To actively support the timely ordering and cost-effective use of cleaning materials and housekeeping supplies
Be aware of and follow COSHH regulations
Just so you know:
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role, this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit https://www.stgileshospice.com/privacy-policy/
Person Specification
Experience Essential
Experience cleaning in a healthcare environment Knowledge of colour coding Knowledge & understanding Health and Safety at Work Knowledge & understanding of cleaning equipment Knowledge & experience of COSHH
Desirable
Knowledge & experience of Infection Prevention and control
Skills Essential
Practical cleaning skills Good customer service skills Use electrical cleaning equipment Good communication skills
Personal Attributes Essential
Empathetic Team player Able to work under pressure Collaborative Ambassador for St Giles Hospice
Values Essential
Exhibits our hospice values and behaviours
Other requirements Essential
Eligibility to work in the UK Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Giles Hospice
Address Fisherwick Road
Whittington
Lichfield
Staffordshire
WS14 9LH
United Kingdom
Employer's website https://www.stgileshospice.com/ (Opens in a new tab)