About this role
Job summary
The Housekeeper reports into the Facilities & Patient Experience Manager. The housekeeping team are responsible for providing high quality cleaning services across the Hospice in order to offer a safe, clean and welcoming environment to patients, visitors and staff.
The Housekeeper team will be responsible for maintaining cleanliness and ensuring compliance with safety and infection control standards. To undertake other cleaning duties as directed by needs of the service.
Main duties of the job
Complete housekeeping duties using the cleaning materials and equipment as trained, ensuring health and safety aspects are taken into consideration. Report any faults with materials or equipment immediately to Ward Manager or in their absence, to the person in charge. Cleaning of patient bedrooms and ensuites Cleaning toilets/bathrooms/kitchen areas Cleaning office accommodation Vacuuming, dusting, emptying bins, checking sinks, cleaning phones Cleaning common corridors Vacuuming, dusting, cleaning skirting boards, window cleaning. Cleaning specialist areas (as required) Barrier cleaning within infection control guidelines Preparing patient trays e.g. for dining, water, beakers Washing up (using dishwasher) and putting away Floor cleaning- Carpets- Hard Floors (Using industrial equipment). Waste removal both general, food and clinical where applicable Laundry - Washing/Ironing- Putting personal/hospice clothing/bedding into storage. Covering other areas of need as required Report accidents, incidents and near misses and security concerns without any delay as per policy to the unit managers or person in charge Take reasonable care for own health and safety and that of anyone who may be affected by any acts and omissions on the post holders behalf. To maintain the agreed cleaning standards of the unit/department area. Supporting voluntary helpers supporting the Housekeeping Team
About us
All staff must commit to our vision and values and exhibit behaviours in line with these.
We have adopted five core values that have been developed through engagement with our volunteers, staff, patients and families. These are the values that characterise all that we do and our behaviours with our patients and families, and each other.
Our values, We care, We are trustworthy,We work together,We are creative, We take pride.
These values underpin everything we do, and we expect all staff at St Giles, in all capacities - employees, bank staff, contractors, agency staff, those who hold honorary contracts, students and volunteers - to share and uphold these values. Each value is supported by behavioural standards and employees will be expected to display these behaviours at all times.
We also expect that everyone who works here shall act in such a manner as to justify public trust and confidence and to uphold and enhance the good standing and reputation of St Giles Hospice. Individuals must therefore always carry out their duties with due regard to the Hospices Equality and Diversity Policy.
Job description Job responsibilities
Job Activities:
Complete housekeeping duties using the cleaning materials and equipment as trained, ensuring health and safety aspects are taken into consideration.
Report any faults with materials or equipment immediately to Ward Manager or in their absence, to the person in charge.
Cleaning of patient bedrooms and ensuites
Cleaning toilets/bathrooms/kitchen areas
Cleaning office accommodation
Vacuuming, dusting, emptying bins, checking sinks, cleaning phones
Cleaning common corridors
Vacuuming, dusting, cleaning skirting boards, window cleaning.
Cleaning specialist areas (as required)
Barrier cleaning within infection control guidelines
Preparing patient trays e.g. for dining, water, beakers
Washing up (using dishwasher) and putting away
Floor cleaning
- Carpets
- Hard Floors (Using industrial equipment).
Waste removal both general, food and clinical where applicable
Laundry
- Washing/Ironing
- Putting personal/hospice clothing/bedding into storage.
Covering other areas of need as required
Report accidents, incidents and near misses and security concerns without any delay as per policy to the unit managers or person in charge
Take reasonable care for own health and safety and that of anyone who may be affected by any acts and omissions on the post holders behalf.
Standards
To maintain the agreed cleaning standards of the unit/department area and be responsible for the cleaning of resident areas, clinical areas (including the clean and dirty utility rooms), unit offices/rest rooms, resident lounges, bathrooms, toilets and all furniture, equipment, fixtures and fittings therein.
Supporting voluntary helpers supporting the Housekeeping Team
Reporting all faulty equipment to the Facilities/ Nurse in Charge/Stewards as appropriate
Liaising with nursing staff about the needs of patients as required
Undertaking any other duties as may reasonably be requested by management
Adhering to health and safety regulations, infection control protocols, and proper use of cleaning chemicals
Other:
To respect patient and staff confidentiality
To undertake all mandatory training and updates
Following infection control procedures and policies as they apply to the Housekeeping Services Department
To follow agreed cleaning protocols
To be aware of and follow Health & Safety and other relevant Hospice policy and procedures
To actively support the timely ordering and cost-effective use of cleaning materials and housekeeping supplies
Be aware of and follow COSHH regulations
Person Specification
Qualifications Essential
Essential Experience cleaning in a healthcare environment Knowledge of colour coding Knowledge & understanding Health and Safety at Work Knowledge & understanding of cleaning equipment Knowledge & experience of COSHH
Desirable
Knowledge & experience of Infection Prevention and control
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Giles Hospice
Address Fisherwick Road
Whittington
Lichfield
Staffordshire
WS14 9LH
United Kingdom
Employer's website https://www.stgileshospice.com/ (Opens in a new tab)