About this role
Senior Customs Operations Administrator Maersk Operations Posted on Aug 10, 2026 The Senior Customs Operations Administrator is responsible for coordinating and managing complex customs operations, ensuring full compliance with local and international customs regulations. Acting as a subject matter expert within the team, this role oversees end-to-end customs processes, supports less experienced colleagues, drives process improvements, and serves as a key point of contact for customers, customs authorities, and internal stakeholders. Main Tasks and Responsibilities - Manage and oversee complex import, export, and transit declarations, ensuring accuracy, compliance, and timely clearance of goods. - Act as a subject matter expert for customs-related queries, providing guidance, coaching, and support to team members. - Proactively identify, investigate, and resolve customs-related issues, exceptions, and escalations, minimizing operational and financial risk. - Ensure compliance with all local customs regulations, statutory requirements, and internal compliance standards. - Build and maintain strong relationships with customers, customs authorities, carriers, and internal stakeholders. - Analyze operational data and prepare reports, providing recommendations to improve efficiency, service quality, and compliance. - Take ownership of customer accounts and support implementation activities for new business and process changes. - Lead or actively participate in continuous improvement initiatives, automation projects, and customs-related transformations. - Support knowledge sharing, onboarding, and training activities within the team. - Contribute to operational planning, workload distribution, and achievement of team performance objectives. - Ensure all financial activities related to customs brokerage are completed accurately and within agreed timelines. Required Skills and Experience - Several years of experience in cus...