About this role
As a Provisioning Coordinator, you'll play a key role in setting new clients up for success by ensuring their systems, access, and data are configured accurately from day one.
In this entry‑level role, you'll serve as a contact for both our teams and clients during onboarding—helping create a efficient, and positive experience every step of the way. You will work remotely and report to the Director of Unemployment Enablement.
What You'll Do
Manage tax and reporting structures for our UCM clientsManage client access and contact information, ensuring accuracy and securityBe a primary coordination point between clients and our teams to support seamless onboardingMonitor requests, troubleshoot setup issues, and make sure tasks are completed correctly and on timeMaintain clear documentation and communicate status updates to partners Experience with contact and data management systems1+ years of experience with state unemployment agenciesUnderstanding of Power of Attorney documentsExperience managing multiple tasksCustomer Service experience with good written and verbal communication skills
Benefits
This is a 100% remote position open to applicants who reside in the United States only15 days of vacation accrual annually, five sick days, two volunteer days.Group health insurance, dental and vision insurance, Employee Assistance Program,Wellness plans, online discounts, employee discounts, pet insurance and moreEmployee stock purchase program and 401K matching and immediate vesting. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Remote